Philips MCW770 Wireless Microsystem (Silver/Wood)

Rating:
Summary: Configuration Nightmare
Review: After six hours (including several with their technical support) I finally gave up and shipped the unit back. Each step of the configuration would fail for some reason, then I would try it again and it would work. Tech support didn't seem to have a clue on what was going on. I asked if they had ever installed the unit and they replied -- yes, once--

Rating:
Summary: A Real Lemon
Review: I received this stereo as holiday gift and was very excited.

Unfortunately, Philips rushed this product to market way before it was ready to go. The software that makes this run is extremely buggy, and judging from the feedback on their support website, there are many people who have not been able to get the streaming mp3 feature to ever work. The Philips support staff often take at least a week to respond to any issues if they do at all. This has been the worst customer service I have ever had, and I am not exagerating.

I have spent over two weeks trying to get it to stream MP3s (installing, reinstalling, etc.) - I called customer support (who knew less than i did) and posted multiple requests for help on their support website with no response whatsoever for over a week.

It is a pity, because the physical stereo is pretty nice. Say yourself some agony, and wait for the next model.