Rating: 
Summary: Good Idea, In Theory
Review: My wife and I chose Replay over Tivo for basically one reason: the commercial advance feature. The online record requesting is also a great feature. We loved it. Then the box stopped working for some unknown reason. Luckily it was still under the store's warranty (purchased at Good Guys) and they replaced it in store, no problem. The new boxed worked as great as the old one, unfortunately, as this replacment has mysteriously stopped working as well. Now I am having to deal with customer service at SonicBlue which, while being kind, has no idea what they are doing. It has been two months as of today and I still have not been able to get a replacement sent out dispite being told it was on its way multiple times.
Rating: 
Summary: When things go wrong, Support is HORRIBLE!
Review: I purchased a ReplayTV 5060 and within 2 weeks it broke. The product was absolutely amazing... When is was working. I spent 2 1/2 weeks on the phone trying to get the product returned to ReplayTV (because I purchased it directly from them) and they gave me a run-around that was absolutely insulting. When I finally did get it shipped back to them (with my own money), they sent a BROKEN UNIT in its place back. My opinion is to NOT get one of the older models, no matter how cheap the deal is because ReplayTV is awful at keeping customers with broken units happy.
Rating: 
Summary: ReplayTV is Spectacular
Review: Setup was easy. There is plenty of hard drive space to hold the shows I record. Interface is easy to use. This product works as advertised! Commercial skip works automatically most of the time. ReplayTV will change the way you watch television. I am a completely satisfied customer.Negatives:
-You cannot really channel surf with the ReplayTV because there is a multi-second recording delay to buffer the content coming in.
-Steep lifetime activation fee
Rating:
Summary: Skip This Product
Review: This product will forever change the way you watch TV. Suddenly, you are in complete control of what you watch and when. I don't watch less TV, but I do watch the TV that I want to watch. I wouldn't recommend this for someone who isn't somewhat comfortable with technology. And yes, it does crash at times, but the benefits far outweigh the inconvenience. Purchase at least 80 hours of storage time if you plan to record on medium quality which I recommend. The commercial skip feature is great. Ok...it isn't perfect, but it is by far the best available. This feature will be GOING AWAY with the introduction of the 5500 series due to pressure from the entertainment industry. Take a look at the article below. -------------
ReplayTV has agreed to remove two features from its product that infuriated the ad and broadcasting industries even more than they delighted consumers. ReplayTV's new 5500 model, on sale next month, has been re-engineered so that it cannot automatically skip entire commercial breaks without recording them. Nor will it be able to send recorded programming over the internet to other ReplayTV users outside a home network. But the devices will still indefinitely store many hours of programming, while enabling users to skip manually in 30-second segments through recorded commercials. Two years ago, a consortium of movie and TV studios sued Sonicblue � the former owner of ReplayTV and now in Chapter 11 bankruptcy protection � for abetting copyright infringement with the device�s commercial-skipping feature. The company and its technology was subsequently acquired by D&M Holdings of Japan. D&M executives insist that the dropping of these features was voluntary, although critics see the move as capitulation rather than an accommodation. Jim Hollingsworth, president of D&M�s ReplayTV division, denies this. �We did this on our own. There was no coercion. We will take features out because we want to be a positive force in the industry.� But Jeff Joseph, vp and spokesman for the Consumer Electronics Association, is not convinced: �Companies are under considerable pressure to bow to the wishes of the entertainment industry. This is unfair and anticompetitive. If advertisers and broadcasters are seeing their traditional business model threatened, then it would behoove them to consider alternative business models.�
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