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Visioneer OneTouch 8900 USB Scanner

Visioneer OneTouch 8900 USB Scanner

List Price: $69.99
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Product Info Reviews

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Rating: 1 stars
Summary: Lousy software = useless scanner
Review: AAAAAAAAGH!

This scanner's optical qualities are great, the problem is the absolute piece of garbage that comes with it masquerading as scanner software. It's a pain to configure, and it's a pain to convert scanned images into the formats you want...for example, a simple JPEG format! Plus once the software is loaded, it automatically boots up every time you turn your PC on, which will add a good 15 seconds to your system boot-up time! Even more annoying is the fact that whenever you have it turned off, every time you insert a CD or floppy into your computer, it will make your PC search for the scanner connnection...there is NO way to turn this off!

I found the scanner software for my Hewlett Packard all-in-one machine ten million times easier to use, and can't even begin to tell you how much I wish I had gone for an HP scanner instead.

Stay well away from this piece of junk! I wish I could give this thing a BELOW ZERO star rating!

Rating: 1 stars
Summary: Don't waste your time
Review: After installing everything as instructed, a message to unlock the scanner kept coming up. After numerous attempts of locking and unlocking I checked the website and followed the recommendations there with no success. They don't have a toll free number where you can talk to a representative and you really can't get any help on their website. The scanner looks nice but too bad it didn't work.

Rating: 1 stars
Summary: Visioneers Scanners Suck!
Review: Don't Waste your time or money that you "think" your saving, spend a little more on quality like an Epson. The age old saying "You get what you pay for" applies double here.

The worst drivers/Quality Etc.

You can't unplug it (USB) without it wanting to reinstall the drivers again,

Rating: 1 stars
Summary: Visioneers Scanners Suck!
Review: Don't Waste your time or money that you "think" your saving, spend a little more on quality like an Epson. The age old saying "You get what you pay for" applies double here.

The worst drivers/Quality Etc.

You can't unplug it (USB) without it wanting to reinstall the drivers again,

Rating: 1 stars
Summary: 6 Months Later, Looking for a New Scanner
Review: First of all, if you're a Mac user, don't even bother. Move on. This is not a Mac (OSX or 9) friendly scanner.

When I tried it just out of the box, I was very happy with its performance. Now, however, I can't even get it to scan--this machine will only operate with its original power supply (although Visioneer will happily send you a new one for only [more money). This product is not for those with a tendency to lose things!

It boils down to this: Decent hardware. Software is lacking. Very bulky scanner. Tech support is a bargain at $2 per minute (on this model).

Rating: 1 stars
Summary: BUYER BEWARE!
Review: I bought this scanner a couple of years ago and have just installed Windows Xp and was having problems with the PaperPort Software. I installed the updated driver for XP, and it is working. I was told since this scanner is old I would have to pay $2.00 a minute for techinical support for the scanner. It is not the scanner I was having problems with but their software for which there is no support! They have got to expect problems with newer operating systems. By the way, all numbers for visioneer are toll calls, even their order number. It took over ten minutes to even get to a person on the order number. I can't believe these guys are still in business!!! They don't even have a place on their website to leave feedback by e-mail. Face it, they just don't want to hear from us. I will never buy from Visioneer again!

Rating: 4 stars
Summary: This scanner is great for the price!
Review: I don't know what the heck everyone else is complaining about. I've had this scanner for more than two years and the only problem I've had is that I now have to jiggle the cord to get the power supply to stay on. That's probably because I've used the thing so darn much.

I've scanned hundreds of pictures that came out extremely crisp and sharp and have used the TextBridge (OCR) software to scan chapters of books into Word.

The software that comes with this Visioneer 8900 is definitely not intuitive but that's okay with me because I use Corel to do all my photo editing. All it takes is a little patience the first time to learn how to adjust the scanning quality and color. After that, it should be a breeze.

One the downside - this scanner first came out three years ago so it's a bit bulky and there are slimmer, sleeker models now available. But, if you can purchase one used for about $30-$40, it's definitely worth it.

Rating: 1 stars
Summary: I used to love Visioneer :(
Review: I had demoed Visioneer scanners for 3 years at a "computer store" and was always impressed with the speed, quality and price of them.

I happily bought my own Visioneer 8900 as I liked the quick access buttons, the quality, and the price.

The installation was quick and simple and I was scanning right away. Did about 5 high quality scans and everything was great.

I hadn't used the scanner for a couple of months (it was off) so I fired it up again and I got these ugly green lines all throughout the scan. I rebooted and tried again and the same thing happened over and over. Then it would lock up on me saying the scanner lock was "locked" but I checked and it was not locked.

Downloaded the latest drivers, installed them, and tried again. It still has those ugly lines. (I use Windows XP Pro)

I don't know why after only a couple of months it died on me but I am disappointed in Visioneer.

I can't recommend this scanner based on my experience with it but with only two reviews I would research it more.

Rating: 5 stars
Summary: Has worked fine for 3 years.
Review: I have the 8920 which is the same scanner with a slide scanner...it is entirely possible that they have COMPLETELY different hardware under the hood, but I doubt it.

No problems...but one curious issue. The glass lid is not designed for being pushed on, and the holders (on the left side as you look at it) can come loose. If they do, or if you press down on the glass...like if you are scanning a book...that can stop the scan head, and of course the computer will assume the lock is still on. This has happened to me a couple of times.

If you shake it (gently) you will hear the holders (little plastic pieces) on the bottom.

Yes it is a silly and sloppy design, HOWEVER, put them back in place and press on...mine didn't drop loose until after 2.5 years of use.

Rating: 1 stars
Summary: Don't waste your time
Review: I was leery of purchasing this scanner because of these reviews. But I thought the price was right. The scanner was basically dead on arrival. After it was installed I kept getting an error message that the scanner was locked. It was not locked. Visioneer's automated support web site brought this issue up with the first search, so it must be a common problem for this model. Their only recommendation is to ensure you have the right drivers ( I did) and to plug the unit directly to the wall outlet and not a power strip. Tried that. Their next solution is to return it to the dealer for exchange. I would say definitely do not buy this model.


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