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Samsung 426 Phone - Next Generation (AT&T)

Samsung 426 Phone - Next Generation (AT&T)

List Price: $99.99
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Product Info Reviews

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Rating: 1 stars
Summary: Poor reception and even poorer AT&T customer care service
Review: First I thought this is a great phone. The stylish design, super light weight, nice color screen. Compared to my 4-year-old Nokia Candy Bar, it was like a miracle. However, during the first call from my home to my friend's home phone, the call dropped 4 times within 2 hours. First I thought that my room was having a reception problem, but the phone was always showing full reception with 4 standing bars. Besides, my 4-year-old Nokia, also from AT&T, seldom had a reception problem at the same place. As I used this phone in various places, it became evident that this phone has a reception issue.
Since it was frustrating to get disconnected every 15 minutes or so during conversations, I decided to return the phone and cancel the 1 year contract by using 30 day risk free trial, which AT & T was advertising everywhere. Since mistakes in the cancellation could cost a few hundred bucks, I asked about the return and cancellation procedure and any costs for this 30 day risk free trial repeatedly. Surprisingly, the costs of this trial changed every time I talked to the AT & T representatives.
The first representative with whom I talked before I returned this phone told me that I had to pay for the activation fee, monthly regular fee, and other small fees. A few weeks after I returned the phone, I called AT & T and made sure if it was cancelled on time. I also asked the costs again. She told me that it was totally free since I returned it during the trial period. I made sure if all costs, including the activation fee and the monthly fee were free. She said that she could not find any fees on her screen for my account. So I forgot about that phone and I was enjoying another new phone from Nokia.
And then, about a month later, I received a sudden bill from AT&T. It stated that I owed over $200 to AT&T. It billed the early cancellation fee $175, GSM America Local for 19 days $25.80, activation fee $36, and other small fees. I immediately called AT&T. The story seemed too complicated to the first representative, so his supervisor answered my billing questions. She credited the activation fee and the early cancellation fee. At end, the total price became slightly less than $60. I'm still not so sure how much the true price is, but the last offer seems acceptable. Looking back transactions with AT&T, I believe that the source of this mess is their organizational problem rather than individual employee's faults. It appeared that each customer representative was just performing what he/she was told. I just hope I won't get another surprise attack from AT&T.

If you happen to retun your phone to AT&T by using their trial period, keep all documents and be prepared for their ambush.


Rating: 4 stars
Summary: Do I still get 10% off...
Review: ... at http://muwap.us when you type in "amazon" for the coupon code? I want to customize my phone with all those ringers they have.

Rating: 4 stars
Summary: Thanks for the tip
Review: ...found the link to http://muwap.com here on amazon. Also found that they give you 10% off everything when you type in "amazon" as the coupon code. They have tons of tones for the Samsung phones, and with the coupon it's only $9/year. Cheaper than mMode, and much better selection. Thanks, whomever posted this before!

Rating: 1 stars
Summary: Not nearly the best
Review: After having a Siemens S46, I thought I was just spoiled. But after comparing this phone to others, I see that it really is just that bad.

First, the good. The ringtones and sounds are quite clear and nice, it supports animated wallpapers and Java, the installed games are good, the display is bright and clear, it's small and light, the battery life is pretty good...and that's all I can think of.

Now the bad. The signal strength is he worst of any phone I've ever seen. I can have 3 bars and they will spontaneously disappear, and I've had, honestly, over 100 dropped calls over the past two months or so. Covering or even touching the antenna results in reduced signal strength. The ringtones included are not very good. You cannot directly bookmark a page. There is no external display. It won't ring and vibrate simultaneously. It doesn't auto-save sent text messages. You can't see how much space is used by tones, pictures, and games. No Bluetooth or IrDa. And to the other reviewers, I think that it is more the phone that is the cause of your signal woes, because with my S46 I had a much better time with signal strength.

I highly dislike Nokias, but I'd recommend one over this phone. Better yet, get a Siemens, the BMW of AT&T's selection.

Rating: 3 stars
Summary: Nice phone - lame ringtones
Review: Altogether, this seems to be a great phone. Easy to use, nice menus, great size. But the included ringtones are tacky and obnoxious; I can't believe Samsung couldn't even include one "simple" ringer.

Rating: 5 stars
Summary: GREAT PHONE; SLEEK LOOKS AND SOLID RECEPTION
Review: Dont believe the naysayers, this is a great little phone and is perfect for those who just need a solid, reliable phone without the frills... samsung easily makes the best-looking and best performing clamshells, and this phone blows away my previous nokias and motorolas. great looks and performance,lots of bang for the buck... reception up and down the east coast is solid, and is superior to other carriers i've experienced. yes, it doesnt have the external lcd, but it hardly matters.

Rating: 5 stars
Summary: Very Happy With This Phone!!!
Review: Excellent phone...great reception...nice and small..very bright display.....loud ringtone..overall, I would recommend it.

Rating: 2 stars
Summary: This phone needs an important firmware update!
Review: First of all AT&T's digital (TDMA) service is better than their "next generation" GSM service. Don't let the sales representatives fool you by saying that you will receive increased service...because this "next generation" stuff will set you back three generations. They promote their new GSM America plans by stating that there are no roaming charges...yea but if there's no service and you can't make a call, of course I won't get hit with roaming charges. My phone either says "searching" or I can have 5 signal bars and it will say "Emergency calls only". It makes me wanta dial 911 and beg for help with this phone. Like the others have said before me...stick with your digital plan for now, this new fangled stuff just doesn't cut it. As for the phone itself, every one of my friends tell me to stop shouting into the telephone...I'm not a loud person at all but this phone seems to amplify my voice five times over. Yes the ring tones are corny...could it be they want you to buy better ones? And yes, you should disable that blue "M" button in the middle of the phone, because if you hit it by accident you will definitely be charged. There is no external display, but I have even gotten used to that at this point. I live in NYC, and in NYC you can't drive a car and talk on the cell phone at the same time without getting a ticket. Good luck finding a hands free car kit for this phone. (...) One tip...The old version of the firmware that came with this phone is no good. The old version is 1.5 and the new one is 1.6 which fixes most of the above mentioned problems. To check what firmware version you have on this phone, type *#9999# into the phone and see what it tells you. If it says 1.5 X46UEWJ5, then you need the firmware updated. If it says 1.6 X46UEDC1 then you are in good shape. To have the firmware update you have to visit a local AT&T store or a Samsung dealer, or have it shipped to Samsung for repair by calling 1-800-726-7864. Check out this website for more information on this subject. I'm glad to help and finally put an end to this problem.

(...)

Rating: 4 stars
Summary: moderate phone
Review: Good deal. Good phone.
~But, definitely expect some call drops. Even tho I had 4 bars of signals, my call gets dropped sometimes.

Rating: 4 stars
Summary: Great Phone
Review: Had verizon phone no service in many area's switched to AT&T have 5 bars and great reception very little dropped calls great battery life. I find that the caller ID on covers for the most part are useless display to small to see with this phone you open phone and it is large display you can set phone to either accept call or put in voicemail. It has to be the best phone I have owned crystal clear both to myself and people I speak to on GSM. Has bright display and loud ringer had audiovox had low volume on speaker and ringtones.


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