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Nokia 3650 Phone - Next Generation (AT&T)

Nokia 3650 Phone - Next Generation (AT&T)

List Price: $299.99
Your Price: $169.99
Product Info Reviews

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Rating: 1 stars
Summary: Frustrating!
Review: I'm sure all of the bells and whistles are nice, but this phone turns off by itself all the time. It also doesn't register voicemails for days sometimes. I hate it.

Rating: 1 stars
Summary: Do not get service from AT&T !! They are LOUSY !
Review: The phone is great but the service provider LOUSY to say the least

Do not get service from AT&T.

The phone came and it was not activated. In fact I did not even receive my tel# from AT&T.. I had to call up customer service for the same!!

The AT&T hold time could be as long as 1 hour!!!! same was the case with voice mail.. needed activation..

SMS service not provided to all countries

Hope to get the rebates in time atleast to make the purchase worth the effort

Rating: 1 stars
Summary: Don't go for the AT&T, customer service sucks
Review: I had bought this phone on Dec 9th with AT&T service and wanted to have the number ported from T mobile. My phone was activated on 1Oth dec with only outgoing, no incoming. I had to be on phone for 45 minutes everytime to get hold of the AT&T Customer service to resolve this issue. But, still it didn't workout. I had sent a email, no response. It is 25 days from the activation, I am still without the connection. I wanted to cancel the service and return my phone back to the amazon. Please don't fall into the trap of getting money back. I would love to go back to the Tmobile with my old serivce.

Rating: 2 stars
Summary: Phone is nice, but AT&T wirelesss customer service is not
Review: The phone works great and has nice features. But having to deal with AT&T wireless is a nightmare. We were promised a free car charger but they charged me twice for it. I have been trying since October to fix this issue. They just make you hold over an hour each time - Customer Service and then just pass you to another department that says they will research it and call you back. Big surprise, no one calls you back and you have to repeat your story again over and over. Also, it says voice mail is automatically activated but its not, and guess what you have to wait an hour to call them and get it activate. Buy the phone but use a different provider...

Rating: 4 stars
Summary: good
Review: Good:
- has built in camera
- has lots of memory and more can be bought
- has GPRS
- can sent and recieve emails
- picture quality is superb
- comes with 2 games and more can be downloaded
- has a video recorder
- supports many image types
- has bluetooth and infared

Bad:
- buttons are not user friendly
- the phone is too big in size

Rating: 5 stars
Summary: Good Phone with a few problems
Review: Excellent phone with a few problems but can live with them. Lots of cool features.

Rating: 3 stars
Summary: Unique Design Has Some Drawbacks
Review: First off I have to start with how easy this phone was to use, which was a pleasant surprise given its large list of features. Navigating the menus, taking and sending pictures, checking e-mail, and working with the calender and contacts was a total breeze (part of the secret is the 'tabbed' menu views, which I have never seen on a phone before). The only time I even had to peek in the manual was how to setup e-mail and access voicemail. The camera was above average for a camera phone, I thought, and the "Night" feature does help improve the quality of pictures when you don't have light source in the room. It's not a flash, but it does help improve the brighness without getting too blurry. The large display is great for web browsing, viewing photos, and checking e-mail. I was thrilled to see the phone supported IMAP (not just POP3), however was disappointed the IMAP implemenation is fairly limited. It will perform better than POP3 due to not having to download the entire message when you check mail, but it does not mark read, replied to, and deleted messages or leave a copy of outbound messages on the server. Still I really feel all phones should support IMAP since it's much better for roaming users than POP3, so this is a step in the right direction at least.

Now, for the negatives. I have to start with the rotary style keys. Yes, you do adjust to them, but even after 2 weeks using this phone I still found myself misdialing (it's easy to dial 911 instead of 611, which isn't a good thing), plus doing text messaging goes a lot slower. Also, the white plastic keys feel kind of chinsey to me, and since they are raised up more than most phones, you can end up dialing numbers if keeping the phone in your pocket. The solution is to lock the keys, but when you go to unlock the keys, the display backlight and keys do not come on until the phone is done unlocking. This was probably done to save power, but can be a frustrating experience if you're trying to unlock it in the dark and don't remember the sequence.

Now the biggest problem - about 2 weeks after having the phone, it reported no signal. I thought this was a provider issue and waited several hours, then rebooted the phone to see everything was back to working fine. This has is now happening about twice a week. It's a problem, because while the phone is reporting no signal you can't receive incoming calls. I also have had a couple times where the phone doesn't charge, or will shut down right after booting up even when the battery has charge. The solution is to turn the phone off, then turn back on while plugged in to the charger and leave it alone until fully charged. Both issues are a hassle, and really should have been fixed by now considering this phone has been out for over 6 months.

As far as coverage, AT&T GSM is pretty good in the Seattle area, but there are some weaker spots (including my apartment) that T-Mobile works better. The main thing to realize is that while AT&T's TDMA network covers just about everywhere, their GSM network is much smaller. Since this phone only does GSM, AT&T's TDMA network will be of no use to you. ...but for right now I would not recommend getting this phone, despite all the features it has for half the price of many smartphones.

Rating: 5 stars
Summary: I cannot stress enough how much I enjoy this phone
Review: If you love to fiddle like I do, you'll find endless stuff to play with on this phone without sacrificing the phone-part of the device. Really, it's as much a hand-held computer as it is a phone. There are so many features to this phone that no review will be able to touch upon them all... but I'll try!!

I'm a technophile, so I want the latest and greatest toys. This time I went looking for a phone that would replace my PDA and my mp3 player and -- in a crunch -- my digital camera and cable-modem so that I could travel light.

I did my research and picked the Sony Ericsson P800 as the classiest top-of-the-line-does-everything-phone... which was a whopping $600 bucks!! I couldn't afford that!!

Well, what's comparable to that Ericsson but won't bankrupt me? The only phones that do as much are the Nokia 3650 and the as-yet unreleased Sendo X. I was happy to discover that Amazon was going to PAY ME to buy the Nokia 3650 (after rebates). Wow! That made the decision easy.

The P800 is superior in a few ways. It is more conservative-looking, it allows you to use a stylus for entering text like most PDAs, it offers easier access to the memory-expansion card, it has superior audio quality and it and can play MP3 files out of the box.

Arguments for the Nokia: It has a MUCH easier interface to learn, a better camera with video recording and night-mode, and hey -- it's cheap!! Also, there are an astounding number of ways to customize this thing in addition to the usual ring-tones, faceplates and keypads.

I

I purchased the MGS game package with 11 games that are overall very close to PSOne-quality. This phone really replaces a GameBoy -- actually I think it's much BETTER than a GameBoy because the graphics are clearer and you can add games for Symbian, Java and (if you are clever) N-Gage and GameBoy. Most of the games that AT&T offers for download appear to be Java-based. I find that if I run more than 3-4 Java games in a row, the device develops quirky behavior and I have to restart.

I purchased an MP3 playing app and a MIDI/MOD player. It turns out that listening to MP3 music isn't very good. The speaker sucks for MP3's and a headset really doesn't help. Listening on a Bluetooth headset is like listening over a very bad AM station. On the other hand, MIDI and MOD music, play impressively well and can be found for free all over the internet, so if you don't mind not having lyrics to your music, this phone can replace your MP3 player.

The bundled RealOne Player isn't bad for what it does, but Real video is so crummy that one of the first things I bought for the phone was a copy of PVPlayer, which allows you to play and stream MPEG4 video. This way, I can take my home movies and save them from QuickTime in a format that is widely compatible if I want to send the file to someone else from my phone. It's an amazing thing to go from iMove to QuickTime to my cell phone in a matter of minutes. The correct resolution for such movies is 160x120 dpi. The MPEG4 image quality is astounding. Other people have told me that they use the Real Player to watch sitcoms that they download from the 'net since Real is the de facto format for such things, but I don't see the need when there's so much else to occupy myself with on this phone.

If you want to use this phone on an airplane (legally), you need to put it into "flight mode" and remove the sim card to prevent it from constantly scanning for cells and potentially disrupting flight-radio. Unfortunately, while the flight mode is an option on the N-Gage, Nokia did not provide it for the 3650 so you will have to download a 3rd-party program to enter flight mode and use the phone (legally) on an airplane.

I had the phone working as a Bluetooth-wireless GPRS/Digital "modem" to link up my Powerbook to the 'net in about 2 minutes. It's easy to do if you want to use AT&T's mMode to connect, but it costs extra for access this way. It would be better to connect using the phone's ability to perform as an analog modem, but AT&T disabled the "carrier connect" feature of their networks to prevent that. Still, the mMode connection is about twice as fast as 56k dialup for me and I don't expect to have to use it often, so I'm pretty happy with it.

It sort of replaces my organizer, although the built-in applications are limited, so I'm running demos of several programs right now to see how they compare to my FileMaker Pro DB, PDF, XLS and PRC readers on my Palm. I don't like the high prices they charge for half-decent productivity-software. And it's hard to find an e-reader with text that's comfortable to read for long periods on that screen which is huge for a cell-phone, but tiny for a PDA.

Running all of these programs does slow down the interface and you can run out of RAM by running too many programs simultaneously -- but I had to do it deliberately the one time that I did run out of RAM. Odds are that you won't have more than 2-3 programs running at any time, so you'll be fine. Running a 3rd party screensaver program halved my battery life, so I removed that program. I seem to get about 6 hours of CONSTANT use out of this phone, 3+ hours of conversation-time or two days of standby time before it needs charging. It also needs to be restarted periodically -- like a computer -- or else RAM gets fragmented and programs slow down. Turning it off and on again once a week should keep it running happily. I have managed to crash it a few times, but nothing has done any damage that powering it off and on again didn't fix.

Nokia's support people are very helpful and when the guy I spoke to couldn't answer my admittedly arcane questions immediately, he got his supervisor and 3rd level tech support involved. I'm very pleased with the response.

So, the Nokia 3650 sort of replaces a GameBoy, an MP3 player (if you don't mind missing the lyrics or sacrificing sound quality), a digital camera (except the photos are a grainy 640x480), a movie-player, a modem, a PDA (except the screen is smaller and productivity software is expensive) and gee whiz -- it's a cell phone, too!

It doesn't do all of the jobs perfectly, but it does so much that you can comfortably leave behind your digital camera, MP3 player and PDA without worrying about missing something. Combine it with the Jabra earpiece that Amazon is presently discounting and even the phone-part is fun. That's really why I enjoy this phone -- the toy-part has converged with real productivity-applications to make everyday tasks fun.

Rating: 4 stars
Summary: Lot of functions for a reasonable price!
Review: I initially rejected this phone because I didn't particularly want the camera, and got the (monumentally disappointing) Nokia 3300 instead. But I'm very glad I picked this one as a replacement.

The sound is good, the large color screen is bright and gorgeous, and it lasts a decent time on one charge. Bluetooth and Nokia PC Suite make syncing a snap. And I really appreciated the pre-installed RealPlayer, MMC slot and the ability to download Symbian applications (MP3 players, Opera web browser, e-books, etc.)--you can make it into a real smartphone without paying smartphone prices. Many will consider it too large, but it's smaller and lighter than the Kyocera Smartphone it's replacing, so that's a matter of perspective.

Rating: 4 stars
Summary: Good phone... ATT not so good
Review: I switched to AT&T from T-mobile... only because T-mobile does not have coverage where I'm at. Although AT&T advertises that they do have coverage, it isn't very good.

Anyway, the phone itself has great features and I keep finding new ones. The size is a bit larger than I'd like (I used to have an 8290). All in all, a very good device.

As for service, I agree that AT&T is not doing so well with their GSM service. I frequently have dropped calls when in a moving vehicle. I think this is due to handoffs not being fast enough between towers. The signal strength will drop from 4 or 5 bars to 1 then jump back to 4 in a few seconds. During that time, the call gets dropped. Very frustrating.

Customer service has been mixed. I had one experience where the AT&T systems "were down". The rep was very rude and told me that even if the system were up he probably couldn't help. When I called back, I got a very good person who took care of the billing issue with no questions asked.


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