Home :: Communications :: Telephones :: Corded Telephones  

Multiline
With Alarm Clock
With Answering Device
With Caller ID
Casio Phonemate SI460 4-Line 12 Station System Telephone

Casio Phonemate SI460 4-Line 12 Station System Telephone

List Price: $189.99
Your Price:
Product Info Reviews

<< 1 2 >>

Rating: 5 stars
Summary: Wonderfull
Review: Phone received withing 3 days!Look and works like a new one.
Instructions are included with it.

Great service and gread Product.

Thanks.

Rating: 5 stars
Summary: A MUST BUY FOR SMALL BUSINESSES
Review: Prior to purchasing my phone system for my business, I researched a plethora of system phones. From my research, I found that the Casio 4 line phones provided the features found in large expensive systems but for only a fraction of the cost. I also found that Casio was the only manufacturer in their category to provide an Auto Attendant and at station Voice Mail in their system phones. Sure I could have bought a KSU or PBX system that had the Auto Attendant and Voice Mail features, but if I did, I would have had to shell-out thousands dollar instead of hundreds, and I would have had to pay someone to professionally install the system and incur monthly maintenance fees. Just before I was about to install my new phones, I read T McQuilling's review which made me a bit concerned about my new purchase. I contacted Casio and spoke to them about the questions I had regarding their 4 line product line. Casio said that they valued their customer's feedback and they had already implemented the solutions to what T McQuilling found as shortcomings. I have now installed the Casio phone system in my home and business and I love it. I personally recommend this product to small businesses and home offices wanting a professional telephone system at an affordable price.

Rating: 2 stars
Summary: Make Sure The Features Work For You
Review: The Casio SI-460 is loaded with many excellent (and easy to set up) customizable features, but there are a few features that are not customizable that one should be aware of, as they may be important to you:

1. It will not let you record different messages on different lines. This is especially important if you want to record a different message for your home and home office numbers or for different family members.

2. You can not choose the default outgoing line. For example, if you have different long distance services on different lines and want to call from your second number, you have to manually choose it by pressing the second number. This is an even bigger problem if you want to use the auto redial feature, as it will automatically dial from the first number. The only way around that is to put the first number on hold before you press the auto redial button.

3. If you are using the speakerphone on the Auto Attendant Unit (the unit chosen to answer calls and to run the voice mail system) and a call comes in, it will not ring on that Unit and the caller will hear a continuous recording saying "Hello. Thank you for calling. Your call will be answered shortly." Unless you see the light on the Unit light up or hear another extension, your caller will remain in limbo until you hang up the speakerphone.

4. You can not turn on the Auto Attendant, and hence the Voice Mail, remotely.

Rating: 5 stars
Summary: ABSOLUTELY THE BEST THERE IS FOR THE MONEY !!!!
Review: This phone offers more flexibility and features for the money than anything else I've found on the market. And I've built a few call centers ...so I'm not a phone novice. Sure it has a few quirks - like you can only record the greetings from the handsfree speaker and it has a synthesized voice that plays "Your call will be answered shortly" when callers are transferred...but with an Auto Attendant that works and the ability to have up to 6 tiered greetings per station + voicemail at each station and up to 12 stations in the network that can all be paged and have intercom - THIS SYSTEM RULES. Add in the simple wiring that you already have or can do yourself and this kicks any small PBX right in the teeth as far as dollars spent.

It has some really handy features like the ability to redial a number from caller ID, a memo record feature, supports headsets and can be polled remotely for messages.

Rating: 3 stars
Summary: Need music on hold feature
Review: This phone system has no audio jacks that allow music on hold feature, so you can not connect it to a audio source like radio or CD player. When I put my customers on hold, all they hear is silence. And the On-Hold Plus equipment is not very compatible with this system.

Rating: 5 stars
Summary: Wonderfull
Review: This phone will not work on it's own power, and requires a proprietory power supply made by Casio, which is a 120 v, power driven, wall wart type adapter. It isn't very long, so you can't go further away from the AC wall outlet than the length of that cord. It does have a battery backup so if your building power (120 volt A.C.) goes out, then your phone will still work, but I worry about battery corrosion harming the phone upon long periods of time with the batteries in the phone. Also, the volume on the handset seems to pick up alot of noise when you turn the volume up. It seems hard to hear your party on the other end of the phone conversation. This phone is fragile. I had the phone 2 weeks and it fell to the floor due to the tangled mess of cords running from the phone. It requires 3 wires to the phone. Two RJ-11 phone wires - one for each of two lines - and the power cord. The phone electronics inside the phone broke, and I had to send the phone in for repair (not covered by warranty). All in all a disappointing purchase.

Rating: 2 stars
Summary: Mediocre Office Phone
Review: This phone will not work on it's own power, and requires a proprietory power supply made by Casio, which is a 120 v, power driven, wall wart type adapter. It isn't very long, so you can't go further away from the AC wall outlet than the length of that cord. It does have a battery backup so if your building power (120 volt A.C.) goes out, then your phone will still work, but I worry about battery corrosion harming the phone upon long periods of time with the batteries in the phone. Also, the volume on the handset seems to pick up alot of noise when you turn the volume up. It seems hard to hear your party on the other end of the phone conversation. This phone is fragile. I had the phone 2 weeks and it fell to the floor due to the tangled mess of cords running from the phone. It requires 3 wires to the phone. Two RJ-11 phone wires - one for each of two lines - and the power cord. The phone electronics inside the phone broke, and I had to send the phone in for repair (not covered by warranty). All in all a disappointing purchase.

Rating: 1 stars
Summary: What Casio Doesn¿t Tell You - Buyer Beware!
Review: We are a small consulting company of 5 people and we're on the phone a lot. The Casio Phonemate seemed to be a dream come true. For us, it was more like a nightmare.

Here's what the Casio materials don't tell you:

There is a strange computer voice that your callers hear anytime they are transferred. Specifically, the voice says "Hello. Thank you for calling. Your call will be answered shortly. Hello. Thank you for calling. Your call will be answered shortly." Often, this greeting will overlap when you answer your phone. Not very professional! This is programmed into the phone and CANNOT BE CHANGED. We had several complaints about this unnatural computerized voice.

If you are using the base phone that also functions as the Autoattendent, you don't hear the phone ring and the callers are lost in automated ....

It takes a LONG time for the caller to be transferred to an extension and EVEN LONGER for the callers to finally get voice mail.

The only way you can leave an outgoing greeting for your callers is by speaking into the external mic. It makes it sound like a home answering machines.

Customer service was almost impossible to reach. They have strange office hours and often the line is busy. When you finally do get through, there are only 2 people to answer your questions.

Casio Phonemate is a different division from Casio. This really affects the customer support!

There was slight bleeding of the lines 1 and 2 and then 3 and 4. I don't think the outside callers could hear this, but it was distracting to the people in our firm.

Our true dream phone system is the Panasonic KX-TG4000. For about the same price, it has all of the features promised by Casio, but this phone delivers. There are some automated portions, but it is in a very natural woman's voice. Plus, it is cordless! The sound quality is outstanding! We've tested the phone well outside of the office it the quality was still stellar. Do not buy this phone without first trying the Panasonic KX-TG4000.


<< 1 2 >>

© 2004, ReviewFocus or its affiliates