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AT&T 2462 2.4Ghz 2-Line Corded/Cordless Answering System with Caller ID (Metallic Black)

AT&T 2462 2.4Ghz 2-Line Corded/Cordless Answering System with Caller ID (Metallic Black)

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Rating: 4 stars
Summary: A classic in the making
Review: This phone could have been a dream phone with a few modifications.
The quality of the voice on handset and the speakerphone was outstanding. Very elegant design without extraneous or garish buttons. Very easy to use. Here a few of the flaws which I hope will be fixed in a future edition, because this is greazt phone.

The inconvenient call back that doesn't autmatically add a 1 for long distance that was mentioned below, although the redial works nicely.

No remote monitoring feature for the answering machine which could easily have been added and has been around for years and is great if you want to listen in on your apartment while you're away.

No time display which other phones have. ALso no elapsed duration of calls which would have been easy to add.

Although the handsets are beatiful and have nice weight, rather anoyingly there was no way to turn them off without removing the battery. THe off switch is a misnomer as all it it does is hang up the phone. The phone stays on constantly comunicating with the base.

THis brings me to the most serious problem. THe base is always in touch with the handsets constantly sending out a barrage of microwave radiation unecesairly. It would be far better if the base just waits to be contacted by a handset or only when an incoming call is sent. Even if you yank the battery form the handset, the base still tries to find it sending out nonstop microwaves. This is pointless and proabbly only offer minor speed efficiency which is given up in the loss of battery power.

Nice features are the distanceis awesome as is th4e sound quality. There is a also a spare battery charger in the base which doubles as a power failure back up. The ability top record 4 minutes of conversation. Easy to use directory and call history.

I hope the y keep the phone exactly the way it is but add these features.

Rating: 4 stars
Summary: Nice Phone
Review: This phone may not be for the business user but it is great for the home owner with two lines. My biggest beef with this system is not having the ability to share the address book with the handsets. You have to manually program each handset with the numbers you call most. If you have a short list it's no problem but try programing 7 handsets and keeping them up to date with a long list. The panasonic for the same or less money at least allows sharing. Otherwise I like the phone.

Also one feature that it does do that I never saw published (while researching) is the ability to rename the handsets and base instead of the numbering system. This does make transfering/paging of phones much easier. It works well. You only need to rename the handset and the rest of the phones know it's new name automatically.

Rating: 1 stars
Summary: Avoid this phone
Review: This phone will cut off your callers when they are leaving a voice-mail (see other reviews to see that this is common). It appears that it is dectecting tones in the callers voice which triggers the phone to think you are trying to access your voice mail.

Avoid this phone.


Rating: 3 stars
Summary: Mildly frustrating -- then maddening
Review: To start with, this phone was just what I was looking for in a home office system. My only frustration was what others have noted: the difficulty in switching between lines. Then came the killer: 18 months after buying it, the keypad on the base has stopped working consistently. On two-thirds of my calls, it can take 15/20 pushes at a single button to make it register -- just imagine the work involved dialing a single call... The same malaise affects message retrieval, hold, etc. Occasionally, hitting the 6 key while dialing causes the phone to disconnect and return to the dial tone!!? AT&T has been unable to resolve this issue. Since the base sits on my desk, this isn't a question of anything being spilled on it or in it, but appears instead to be a mechanical flaw. Now I'm left wondering whether to invest in a new base, which is cheaper than an entirely new system and will work with my existing cordless handsets, or undertaking the time/trouble/expense of getting a new system. ARGH. Not what I expected to happen.


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