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HP iPAQ 5555 Pocket PC

HP iPAQ 5555 Pocket PC

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Product Info Reviews

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Rating: 5 stars
Summary: iPAQ 5555
Review: A top of the line, cost is no object Pocket PC. This is the bomb. It took less than a minute and I was connected to my wireless network. Email and surf anywhere in your house. I upgraded from the Compaq iPAQ 3835. Faster processor loads programs quicker. Only complaint: I couldn't use Compaq's Dashboard software. The software suite was not as good as the 3825s...

Rating: 5 stars
Summary: Earlier Review about Battery Replacement is Incorrect
Review: An earlier review (August, 2003) contained the following incorrect information:

"The problem that has plagued HP since the 3000 series started is the battery. It isn't replaceable by any part that you can get your hands on, and it has a shelf life of about 1.5 years."

In fact, the iPAQ 5555 battery IS replaceable and many people recommend that users carry a spare battery if they expect to use the PDA heavily.

Rating: 4 stars
Summary: Simply Amazing
Review: Calling it a PDA is a bit of an insult. The iPAQ 5555 is a hand held computer. With its Window format and very bright screen, it makes computing fun.

Some complain it was too heavy - not when you consider the fact that it is extremely fast and does many feats that a desktop or laptop does.

Set up is so quick that you are using the handheld almost immediately. It charges quite rapidly and found the WiFi in a matter of seconds.

Gripes? I would have given the iPAQ five stars but not having a hard copy of the manual included (it is on the CD ROM and put on your PC) isn't fair. Also, getting it into the docking cradle is a bit of a struggle. However, the fingerprint recognition works great and it really is an amazing piece of equipment.

Rating: 5 stars
Summary: Always by my side.
Review: EDIT Start -

I would like to comment on reviewers who claim that the technical support is junk along with the device's reliability. May I point out that it is Microsoft's operating system, which is to be expected as no operating system is perfect. The iPAQ's hardware has nothing to do with how many times a reset is needed, since it has not only more ram, but a faster processor than most other pda's currently on the market. As for the technical support, I have had two iPAQ's and always received the same friendly and careless help needed to fix my problems straight away. Here's a recent example of how HP's support works.

1. Problem occurs.
2. Call to HP, they check warranty (lasts a year).
3. They send you an empty box, shipping and parts replacement, 100% free.
4. Ship it out next day.
5. Repair begins and ends in under an hour.
6. You receive an email confirming depature and repair success.
7. You receive the iPAQ back, only having it leave your side for less than 3 days.

If that's not service, then I don't know what is. I believe that many people are rude, arrogant, and are ignorant to their mistakes. I told the support technicians that I had dropped it and they said no problem, and replaced the screen, usb host connector, and battery all free of charge. Hope this helps your buying decision.

EDIT Finish -

In comparison to newer-age pda's including the Toshiba e805, the Asus MyPal, and the new Dell Axim, I hope you will regard my post only within HP and Compaq's products. This particular iPAQ is a giant leap from my Compaq iPAQ 3835, gone are the days of cradle synchronizing and wired connections. With Bluetooth and wi-fi I can synchronize and receiving data virtually anywhere.

A few reasons to avoid buying this:
- it is not a good first pda, as some features require proficient computer knowledge
- it is not worth buying unless you plan on using all features, including the finger print scan, otherwise go with the cheaper 4100 series iPAQs.

A few reasons to avoid buying another:
- is an 'upgradable' iPAQ, which means all previous software, cords/connections, sleeves (jackets), styli, and cases will work with this iPAQ.
- has wi-fi and bluetooth built in, along with 128megs sd ram, and 48 megs rom, gives you extra storage space.
- speedy processor and an sdio slot.

I believe this is the current best option for anyone wanting a powerful handheld machine. With the largest array of expansion abilities and wireless capabilities, it is the smartest choice you can make.

Rating: 5 stars
Summary: Always by my side.
Review: EDIT Start -

I would like to comment on reviewers who claim that the technical support is junk along with the device's reliability. May I point out that it is Microsoft's operating system, which is to be expected as no operating system is perfect. The iPAQ's hardware has nothing to do with how many times a reset is needed, since it has not only more ram, but a faster processor than most other pda's currently on the market. As for the technical support, I have had two iPAQ's and always received the same friendly and careless help needed to fix my problems straight away. Here's a recent example of how HP's support works.

1. Problem occurs.
2. Call to HP, they check warranty (lasts a year).
3. They send you an empty box, shipping and parts replacement, 100% free.
4. Ship it out next day.
5. Repair begins and ends in under an hour.
6. You receive an email confirming depature and repair success.
7. You receive the iPAQ back, only having it leave your side for less than 3 days.

If that's not service, then I don't know what is. I believe that many people are rude, arrogant, and are ignorant to their mistakes. I told the support technicians that I had dropped it and they said no problem, and replaced the screen, usb host connector, and battery all free of charge. Hope this helps your buying decision.

EDIT Finish -

In comparison to newer-age pda's including the Toshiba e805, the Asus MyPal, and the new Dell Axim, I hope you will regard my post only within HP and Compaq's products. This particular iPAQ is a giant leap from my Compaq iPAQ 3835, gone are the days of cradle synchronizing and wired connections. With Bluetooth and wi-fi I can synchronize and receiving data virtually anywhere.

A few reasons to avoid buying this:
- it is not a good first pda, as some features require proficient computer knowledge
- it is not worth buying unless you plan on using all features, including the finger print scan, otherwise go with the cheaper 4100 series iPAQs.

A few reasons to avoid buying another:
- is an 'upgradable' iPAQ, which means all previous software, cords/connections, sleeves (jackets), styli, and cases will work with this iPAQ.
- has wi-fi and bluetooth built in, along with 128megs sd ram, and 48 megs rom, gives you extra storage space.
- speedy processor and an sdio slot.

I believe this is the current best option for anyone wanting a powerful handheld machine. With the largest array of expansion abilities and wireless capabilities, it is the smartest choice you can make.

Rating: 5 stars
Summary: Nearly Flawless
Review: For me, this machine is nearly flawless. It's backward compatible with most accessories that were made for any iPaq from the 3600 series or later, which is great for me since I have a lot of old accessories lying around (From my old iPaq 3670) that I like to use.

Using the built in media player, I can play most file formats for video and audio. Using MorphGear, I can play many old video games, even from the SNES, which was too intensive to play on older models, without any glitches and a nice framerate.

I've only used the Bluetooth for syncing, but that seems to work fine. The 5555 fixes a problem that the 5455 had, in which it would run out of memory trying to run both the Bluetooth and 802.11b drivers at the same time, if the machine had been on for a while, and wouldn't be able to load the 802.11b module.

There are only two things that bother me about the 5555. The first, isn't really a big deal. It didn't come with the Nevo software that the 5455 had, and so can't be used as a universal remote. The second is a big deal. If you don't charge the batery soon enough, your iPaq will basically be restored to factory defaults when you do charge it up and use it. The only things you won't lose are files in the iPaq File Store, and on storage cards. Very inconvenient.

Rating: 3 stars
Summary: Disappointed
Review: Great while it works. Mine died after 9 months of casual use. I'm not looking forward to dealing with warranty repairs.

Rating: 2 stars
Summary: WARNING
Review: Had to return this item 4 times due to screen misalignment issues. It would stay in a loop at the align screen option. I am on my fifth 5555 and it finally works without a hitch!

Rating: 4 stars
Summary: Almost perfect
Review: Have had the 5555 for about 3 weeks now, and it's been very useful so far. Had a little trouble with the wireless settings turning themselves on, and running down the battery. Did a hard reset (after backing up, which was very easy), and everything is great now. Very quick response times, easy syncing to Outlook. Beautiful screen. I went "whole hog" and got a 256mb SD card, and popped for the CF Expansion Pack Plus, which includes a slim battery, and went for a 256mb CF card as well. I'm storing alot of documents, Excel spreadsheets, and presentations. Plus, I just like the "stuff"!! Would highly recommend the Universal USB sync cable as an accessory, if you are on the road alot, like me. I have'nt yet fully explored all of the capabilities of the machine, but, give me time.... Have fun!!

Rating: 1 stars
Summary: HP IPAQ 5555 Lacks Service and Support
Review: HP engineers developed an acceptable product in the IPAQ 5500 series handheld computers. It has many features and capability for many add on features. This is all overshadowed by the lack of customer support. The devices also have a serious reliability ans survivability problem. One drop and your system is out of alignment and you quickly find yourself bogged down in HPs customer support system. They seem to have contracted out customer support to a company in another country and the folks you talk to have no expertice or interest in customer service. If you pursue the issue up the corporate complaint system, it only gets worse. This could be a good product, but with a serious lack of customer support and a very fragile product, you would do well to look elsewhere. If I ever get mine back from IPAQ repair, it will go up for sale and I will look at the new Toshiba handhelds.


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