Sony VAIO PCV-RZ24G Desktop (2.66-GHz Pentium 4, 512 MB RAM, 120 GB Hard Drive)

Rating:
Summary: Great Computer
Review: I bought this computer from a store a little less than a year ago. The computer runs very well (there were slight problems at the beginning when we paid the store to have a tech guy set it up to enhance and maximize performance, needless to say he wasn't very bright). Occassionally I have some problems with the DVD program PowerDVD that is installed, but mostly the computer runs fantastic. I have burned around 100 DVDs and CDs with the drive and it still runs. The programs that are provided by Sony for this computer are very good for beginners, but anyone that wants more out of them knows which programs they should be using anyway. All in all, I spent around $1200 for the tower and that is still a good price for a comparable computer. I would by another VAIO if I ever had to (which I doubt I will).

Rating:
Summary: factory warranty
Review: I have had my RZ24G desktop for 7 months and recently the dial up modem got a problem:it became so slow that it would take approx 15 min or much longer or sometimes wouldnot login due to 18kbps or under .My other PC works well using the same phone line(HP desktop).
I tried with all of my know-how but was unable to solve this problem,I called Sony and was shocked when The on line Agent told me that if I needed any warranteed work on my computer,I would have to somehow send it to San Diego,CA (I am not sure who would pay for shipping cost).I live in Bay Area,about 400 miles away fr San Diego.I am quite dissappointed after I found out how Sony warranties its products .
If I ever buy Sony Products again,I would certainly look into purchasing an In-store-warranty ,which I know this means an additional cost of 10 to 20% to the purchased price and this is probably good for 3 years.