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Sony VAIO PCG-GRV670P Notebook (2.60-GHz Pentium 4, 512 MB RAM, 40 GB Hard Drive)

Sony VAIO PCG-GRV670P Notebook (2.60-GHz Pentium 4, 512 MB RAM, 40 GB Hard Drive)

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Rating: 3 stars
Summary: Problems from the Begining...And Absolutely Horrible Support
Review: I purchased a PCG-670P about a year ago, because I loved the large screen and the great feel of the keyboard. It was also factory configured about the way I wanted it.

After having it for about a month I started having problems with the fan running heavy and it then began to shutdown unexpectedly. I then noticed it was not recognizing all the memory, so I knew it had a bad motherboard.

I sent it in to Sony to have it repaired and it was returned promptly and seemed to work better. After another couple of months it started to have the same problems again. Unfortunately, I had to limp along with a half functional computer because I was a graduate student and couldn't afford to be without my, even half functional, computer.

I was finally able to contact Sony to get it back in to fix the problem, but now because it has been barely a year the warranty is not longer good and they want me to pay nearly half again what I originally paid to fix a problem they failed to fix the first time.

There tech support is horrendous and they care very little about making things right with their customers. I now own a $2,0000. Sony VAIO paper weight.

Buy a notebook from someone who cares about their customers.

Rating: 3 stars
Summary: Problems from the Begining...And Absolutely Horrible Support
Review: I purchased a PCG-670P about a year ago, because I loved the large screen and the great feel of the keyboard. It was also factory configured about the way I wanted it.

After having it for about a month I started having problems with the fan running heavy and it then began to shutdown unexpectedly. I then noticed it was not recognizing all the memory, so I knew it had a bad motherboard.

I sent it in to Sony to have it repaired and it was returned promptly and seemed to work better. After another couple of months it started to have the same problems again. Unfortunately, I had to limp along with a half functional computer because I was a graduate student and couldn't afford to be without my, even half functional, computer.

I was finally able to contact Sony to get it back in to fix the problem, but now because it has been barely a year the warranty is not longer good and they want me to pay nearly half again what I originally paid to fix a problem they failed to fix the first time.

There tech support is horrendous and they care very little about making things right with their customers. I now own a $2,0000. Sony VAIO paper weight.

Buy a notebook from someone who cares about their customers.


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