Rio S30S Sport 64 MB MP3 Player

Rating:
Summary: Product problems - don't buy
Review: I have bought two of these devices, and both have failed. They just stop working. Customer service is a disaster. It took me three days and conversations with three people for them to agree to replace one of my non-working players. Then, I got a call from a fourth person saying they had to charge me. Two other people didn't return my calls over two days, and in the end, it took me five days, conversations with six people, and a total of two hours to get the problem resolved, and even then, I still have to pay to get them to fix their non-working product. Avoid this company as poor product reliability combined with unhelpful time-consuming customer service is a disaster.

Rating:
Summary: good player, poor sport clip and customer service
Review: I bought this player primarily for running and use at the gym. The player works well except that a few songs I downloaded from the internet are not recognized by the player. I can upload them to the player but during play the songs are skipped over. Overall I'm happy with the player itself. The sport clip with armband are a whole other issue. The clip is very cheap plastic and broke after 2 months of use. Without the clip, the armband cannot be used. Rio does not cover the clip under warranty and also does not offer a replacement clip for sale! In fact, the rio website offers replacement clips for only 2 of their many models. Don't buy this player if you really need the clip and armband. Works great if you don't mind carrying it in your pocket!