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OXYGEN GVX420 REQ. AGP & PCI

OXYGEN GVX420 REQ. AGP & PCI

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Rating: 1 stars
Summary: GVX420.... what's wrong with it?
Review: I have purchased 3Dlabs products for years. I currently own 2 3Dlabs video cards and they work great.
So, when I saw the 420 for under $$$$ I thought it was an unpassable bargain. ...
The card would not install. After several talks with customer care from 3Dlabs I was told that I had a defective card...
I returned the card without a hassle, and I have been pondering if I should just get it replaced with the same model... Then I'll post a real review.

Rating: 1 stars
Summary: Frustration 2 !
Review: I was doing research in order to buy a hi-end video board for my design work. Since I went looking for the "good" names, 3Dlabs, Nvidia, ATI... then I realized that the Oxygen GVX 420 was a very good choice (price/features). I read the evaluation about this video card before buying it (just in case). I got a little concerned because the only comment provided here at Amazon.com was negative. But then I thought, this is not going to happen with me... and yet you know, statistics, two in a row...
Man! It happens again! One more for the list...Brand new, coming from a beautiful sealed box! After installing in my computer, dead video, and no nothing. Called the 3Dlabs support, explained what happened, and the person who attended me just said a flat "try another one".
At the moment I felt like abused by a stupid guy at a company that do not care about customers at all. But then a pretty good solution came after all. I just followed the support advice!
I sent the Oxygen GVX 420 from 3Dlabs back (free shipping both ways, thanks to amazon.com) and purchased another one. This time I went to Nvidia Quadro 4 750 XGL from Compaq.
I felt so good after having that advice, "Try another one..." 3Dlabs has the best support system on earth; they provide the best information for the customers, and it was so fast. They did not take much on the phone with me. Time saving! Money saving! What amazed me was that they did not make any question! Isn't that amazing! "Try another one" right on. Man! So fast! Those guys are genius! They already know what is going on without blinking their eyes, WOW! They must have the best training program and quality control on earth! Don't forget that:).
I am a happy man now. Thanks to competition and the amazing answer I got from 3Dlabs support system!
I will put my evaluation for the Nvidia Quadro 4 750 XGL from Compaq when I have a chance to install in my machine. It is coming from mainland.

Regards,

Luiz


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