Visioneer PhotoPort 7700 Flatbed Scanner

Rating:
Summary: Great product, great customer support
Review: We just got a PhotoPort 7700 USB for a new computer that we got which runs Windows XP. We had a few problems because of the fact that we previously tried installing our old 7600 USB on the new computer. Visioneer's customer support was EXCELLENT! I work in customer support and found Visioneer to have fabulous support - they were knowledgeable, they called back when they said they would and they escalated the problem up to the right resource when one of them couldn't solve the problem. We have used their products for years and will continue to do so. The scanner is excellent and the ability to download pictures directly from my cameras memory chip directly saves a lot of batteries that would have been spent if I downloaded from the camera itself. (...)