Rating: Summary: Worst Item Ever Purchased Review: I owned a 5820 it did not work out of the box. The "support" at website consists of several broken links. Their "SARA" system points you to more broken links, then asks "was this helpful?" I tried "fixes" on the web including uninstalling completely, then replacing 5820 drivers with 5800 drivers, and opening the scanner and manually moving the drive belt(!). Some people claim these work but nothing worked for me. The scanner says it's "locked" but it HAS NO LOCK - it simply does not work no matter what you do with it. Stay away from this scanner, don't even accept one as a gift, it's not worth the aggravation.
Rating: Summary: Stay Away!!! Review: Visioneer's 5820USB is an absolute piece of junk!...or any other 4-letter word you might insert. From day 1 it asked you to "unlock" the scanner. Even after Visioneer sent a new CD, with supposedly different drivers on it, it said the same thing. Visioneer either can't or won't resolve the problem. $10 would be way too much to spend on this item!! Read reviews on other websites. They will confirm this review. Amazon should avoid this scanner for their own reputation's sake.
Rating: Summary: Stay Away!!! Review: Visioneer's 5820USB is an absolute piece of junk!...or any other 4-letter word you might insert. From day 1 it asked you to "unlock" the scanner. Even after Visioneer sent a new CD, with supposedly different drivers on it, it said the same thing. Visioneer either can't or won't resolve the problem. $10 would be way too much to spend on this item!! Read reviews on other websites. They will confirm this review. Amazon should avoid this scanner for their own reputation's sake.
