Rating: Summary: A nightmare Review: The software for this scanner is a joke. Tech support is no help. Our computer now automatically connects to our ISP (AOL) everytime it is turned on. We still can't send a scanned image as e-mail. The manuals that come with the scanner are pathetic and offer virtually no help. We are returning this scanner and will look at HP scanners. Don't waste your time with this one.
Rating: Summary: A nightmare Review: The software for this scanner is a joke. Tech support is no help. Our computer now automatically connects to our ISP (AOL) everytime it is turned on. We still can't send a scanned image as e-mail. The manuals that come with the scanner are pathetic and offer virtually no help. We are returning this scanner and will look at HP scanners. Don't waste your time with this one.
Rating: Summary: The mystery scanner Review: The software which came with this product Umax Astra e3470 was a nightmare. The scanner would turn itself on and scan the lid of the scanner then print a picture of the lid, while I was on another program, even the internet, two to three times a day. My computer stopped shutting down properly. My only hope was to uninstall this software. My computer is now on the mend. Teck support is a lost hope with Umax. They want you to find out what their problems are with their software, then let them know. My computer is a Gateway Performance 1000 with Windows Me.
