CenDyne CDICD00103 16x10x40 CD-RW USB 2.0

Rating:
Summary: couldn't get mine to work
Review: I bought this writer with a lot of anticipation. When I installed it( not difficult)everything seemed fine but I could never get it to burn a cd. The unit would go through every step and when it finally came time to burn all I got was a message saying the burn had failed at whatever speed I had set it to burn at. I went to their Tech dept. which required a call back some 4 to 5 hours later. After doing what they suggested ( Downloading updated burn software )I still got the same results. I then carried the unit to my office where our resident wiz did everything he could-same result. I ended up returning the burner and got a slower albeit more reliable HP. It was fine from the moment it was installed. I'm sure I must have gotten a defective unit but for someone who is not into computers and only wanted a way of compiling cds it was simply frustrating.

Rating:
Summary: useless documentation
Review: I'm not a novice, but this product was almost impossible to install and came with almost no documentation. Oh, yeah check their site? Go look-the `support' alone on their site should be enough to scare you off. And, call support? They tell you to make an appointment. - right. This is going back to Fry's tomorrow. But a CenDyne product if you are a masochist.

Rating:
Summary: useless documentation
Review: I'm not a novice, but this product was almost impossible to install and came with almost no documentation. Oh, yeah check their site? Go look-the 'support' alone on their site should be enough to scare you off. And, call support? They tell you to make an appointment. - right. This is going back to Fry's tomorrow. But a CenDyne product if you are a masochist.