Virtual Drive Deluxe 7.0

Rating:
Summary: You are on your own with this one.
Review: If it works for you, it's great. But if you have any problems you will never hear a word from FarStone support. I find this very irresponsible and I would recommend everyone to run away from Farstone products. Their web page crashes when you submit a bug report and they never return support emails. I've sent several now. My copy used to work, now it's dead and useless to me. Too bad FarStone isn't putting more budget into their support. They could have had a great product.

Rating:
Summary: Suprise ending
Review: Perhaps I don't read the fine print often enough, but I was surprised one day recently that what I purchased was essentially a subscription for a year to this service. I rebuilt my OS, installed the application, and found that updates were not available because I had purchased it over a year ago. This rendered most of my virtual CD's useless. As reported in other reviews, my experience is that farstone ignores requests for assistance. Bottom line: good product (worked well for a year), bad customer support, sneaky pricing structure.