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Excellence in the Organization

Excellence in the Organization

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Rating: 2 stars
Summary: These guys are considered experts??
Review: Don't get me wrong. I love the PBS Radio Show "Click and Clack", but Peters and Townsend are supposed to be legendary management guru's who've made millions as business sages with all of the answers, not a couple of greasy mechanics. But I think the mechanic brothers could offer far more relevant business advice than this pair of has-beens.

Management books aren't known for their 'science', but this tape is essentially two guys talking about some old jobs they had. At cynical moment, their success is actually attributed mostly to 'luck'. Most of their real suggestions are wholly impractical in that they involve the freedom to willfully fire their employees in a manner that would impossible, possibly even illegal, for most companies.

Now this is common to many business motiviational teachings, but why, after all of the advice on getting the right people and paying the right people, is there a long section at the end when ambitious employees are chastised to never ask for a raise (rewards always find their way to those that deserve it, right?) Could it be that the royalties from guru books are nothing compared to the royalties from big companies willing to pay $80,000 a day for this week's management fad? No company is going to buy advice that reminds hoards of employees to ask what they are worth. But now I'm being cynical.


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