Distributed Work

Rating:
Summary: Face-to-Face versus On-Line Work
Review: "The Place of Face-to-Face Communication in Distributed Work"
Bonnie A. Nardi, Agilent Technologies; Steve Whittaker, AT&T Labs-Research

This chapter is significant. There is a wealth of knowledge and understanding that can be brought to on-line business collaboration from fields like anthropology. This is particularly important given the notable failure of many on-line collaboration efforts.

What intrigues me about the work are the larger questions that emerge - what does this mean for the meaning and quality of business life, the effectiveness of on-line work, work/life balance, alienation/mental health, etc. For example, what will the quality of our ideas be like is we work more and more on-line? If we work in isolated, on-line environments how does this impact our need to "be" as social beings and learn informally with others around the coffee pot? What if the on-line "coffee pot" can never be as rich as the real thing?

Rating:
Summary: Face-to-Face versus On-Line Work
Review: "The Place of Face-to-Face Communication in Distributed Work"
Bonnie A. Nardi, Agilent Technologies; Steve Whittaker, AT&T Labs-Research

This chapter is significant. There is a wealth of knowledge and understanding that can be brought to on-line business collaboration from fields like anthropology. This is particularly important given the notable failure of many on-line collaboration efforts.

What intrigues me about the work are the larger questions that emerge - what does this mean for the meaning and quality of business life, the effectiveness of on-line work, work/life balance, alienation/mental health, etc. For example, what will the quality of our ideas be like is we work more and more on-line? If we work in isolated, on-line environments how does this impact our need to "be" as social beings and learn informally with others around the coffee pot? What if the on-line "coffee pot" can never be as rich as the real thing?