Rating: 
Summary: A nuts and bolts primer.
Review: Most materials on knowldege management are so theorectical and academic as to be useless. Managing Knowledge is a nuts and bolts primer on how to save money, save time and increase reveneues by managing knowledge. Its practical approach comes from authors who have achieved these benefits by doing it with a small staff and budget.
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Summary: It Really Is "A Practical Web-Based Approach"
Review: The authors are quite specific when explaining for whom Managing Knowledge has been written: "This book is for those people who have read some of the academic literature on KM [Knowledge Management] and who (along with their bosses) are convinced that they need to go down this path....Our purpose is not to address the nature of knowledge. Rather, we want to help you get the right information to the right people so that they can take effective action....Everything we say in this book assumes that you are (or are going to be) leveraging Web-based technologies to move data, information, and knowledge." Their purposes could not be clearer.The book is divided into four sections:Part One: Getting Started (Strategy and Profiling People) Part Two: Organizing Around Information (Storyboarding Knowledge and Mapping the Knowledge Network) Part Three: Knowledge Architecture (Hiring People, Mobilizing Content, and Building the Technical Architecture) Part Four: The Ninety-Day Action Plan This book provides both the structural design and the operations manual needed by any organization to achieve these objectives: 1.To evaluate the information it now has 2.To identify the information it needs...but does not (as yet) have 3.To formulate a Web-based system to manage knowledge more effectively 4.To set in place those best qualified to manage that system 5.To facilitate and encourage knowledge sharing throughout the organization In Part Four, the authors wisely recommend that an organization choose a single business cycle that can be improved and begin the "Ninety-Day Action Plan" with a knowledge audit; next, begin building a core team and select an appropriate technology (or technologies); then during Day 61-Day 90, explain your team's efforts throughout the organization ("to communicate the benefits of a KM system and to sell the concept of the knowledge architecture") while constantly updating the content under management. Given its stated purposes, I rate this book very highly. It is well-organized, well-written, and comprehensive in terms of material covered. Contrary to what some reviewers may suggest, I think it provides the knowledge needed to manage knowledge effectively. If your organization has the aforementioned five objectives and has not as yet achieved them, I suggest that its key executives read this book immediately and then launch a collaborative effort to implement the "Ninety-Day Action Plan." Why wait?
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Summary: Learn how to create a knowledge-sharing organization.
Review: The authors' discoveries for the new world of business are as epoch shaping as those of Columbus half a millennium ago. This is a practical guided tour of what to do now to create a knowledge-sharing organization or network. The executive who misses this boat is unlikely to have a career future in any growth business.
Rating: 
Summary: Good but not great
Review: This book had some good aspects but I kept feeling it wasn't very deep.
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Summary: Excellent "Practical" Guide on Managing Knowledge....
Review: This book offers a no-nonsense practical approach to managing knowledge in todays WWW based platform. KM is on everyone's radar screens as of late and this book cuts to the chase giving excellent real world examples and solutions including an implementable 90 day action plan! Excellent resource... Marcus P. Zillman, M.S., A.M.H.A. CEO BotTechnology.com, Inc.
Rating:
Summary: An excellent book.
Review: This book offers a practical approach to knowledge management that real people could use in a large scale corporate environment. The approach is very effective for baseline management with real world practical examples. An excellent book!
Rating:
Summary: Timely and actionable
Review: This is a timely, actionable book for small to medium size firms starting out in KM. It walks you through the basic principles of KM and provides a detailed, step by step plan that covers the spectrum of activities associated with any KM initiative -- from defining a strategy to finding the right people. Any company that is looking for insight on how to begin KM will find this book a valuable asset.
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Summary: A GOOD BUY; AN EXCELLENT READ.
Review: We live in the information age. In today's business environment, information is the most critical resource of an organization. The success or failure of any organization depends on how well it manages its information resources so that the employees can take better decisions, reduce response times and quickly react to changes in the marketplace. Information is the key. Webster's dictionary defines the word knowledge as "all that has been perceived or grasped by the mind; learning; enlightenment." Information is not knowledge. Knowledge is something more than information. Information combined with practical experience and wisdom becomes knowledge. Being informed is important, but being knowledgeable is critical. Because with mere information decision will not be made, actions will not take place and goals will not be achieved. For all these to happen knowledge is required; so one can say that it is knowledge that makes or breaks the organization. With knowledge, people are involved, human element is present. Knowledge management is the art and science of utilizing the information, making it available to the right people, in the right form and at the right time, so that they make better decisions and thus lead the organization to success. Knowledge management allows one to increase productivity and reduce costs throughout the organization. This book is a practical, no nonsense guide to applying the theories of knowledge management. It explains the various tools, techniques, methodologies and practices of knowledge management. In this Internet word, the book's emphasis on the Internet and web based technologies of knowledge management is very timely. The book is designed in a very pleasing manner and the layout and the usage of color and space is very pleasing to the reader. The book is amply illustrated and contains a lot of flowcharts and diagrams that makes the concepts clearer. The authors' don't waste any words and even though the size of the book is small, it covers a lot of ground and that too very thoroughly. While the features like "Case in Point" and "Why Is It Important?" and the real-life examples add tremendous value to the book, the quotations and figures add a lot to the readability. The 90-day action plan is a very useful feature and will help in giving the initial boost for starting the knowledge management efforts. So if you are a manager or an entrepreneur and if you want to succeed in the business environment of the next millenium, then I suggest you read this book. A GOOD BUY; AN EXCELLENT READ. Copyright © 1999, Pegasus Book Club
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Summary: This approach works.
Review: We were extremely fortunate to have an early version of this manuscript as our roadmap as we developed the Regis University Intranet. We actually "beta tested" the steps outlined here, beginning with a comprehensive knowledge audit, and ending with Regis University's "InSite". The approach works, and the process helped the entire University become much more integrated and savvy in all of its electronic communication
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