Rating: 
Summary: Transform your Coaching EQ!
Review:
Tom has done a great job of showing how to enhance the EQ of both coach and client. His new and improved coaching process is even more user-friendly. And the inside look at the coaching conversation is an added bonus. Written with heart!
* Mark Kelly, coauthor of MASTERNG TEAM LEADERSHIP: 7 ESSENTIAL COACHING SKILLS
Rating: 
Summary: Life Changing Skills
Review: As a senior manager with a major international manufacturing entity, I am continually educating my superiors, peers and subordinates about the value of developing exceptional coaching skills. After extensive research, The Heart of Coaching was the written vehicle we chose to develop these skills within our organization.
The most important aspect of this work, that sets it apart from all others, is it's focus on changing yourself and your own behavior rather than changing others. It is written with a simplicity that creates immediate understanding of the most effective behaviors of leaders who combine "heart" with results. The results in our organization have been astounding. Not just a change in the effectiveness of individuals, but a cultural evolution.
Rating:
Summary: Life Changing Skills
Review: As a senior manager with a major international manufacturing entity, I am continually educating my superiors, peers and subordinates about the value of developing exceptional coaching skills. After extensive research, The Heart of Coaching was the written vehicle we chose to develop these skills within our organization. The most important aspect of this work, that sets it apart from all others, is it's focus on changing yourself and your own behavior rather than changing others. It is written with a simplicity that creates immediate understanding of the most effective behaviors of leaders who combine "heart" with results. The results in our organization have been astounding. Not just a change in the effectiveness of individuals, but a cultural evolution.
Rating:
Summary: The Best Yet.
Review: I own no less than 30 books on coaching and giving performance feedback, and this is the best yet. I say this for three reasons. It is structured around an easy-to-understand model. It is detailed enough to be genuinely useful without being overwhelming. And lastly, it advocates a strong philosophy of genuine caring that is essential to effective coaching. You can bury people in skills training, but they won't do it in the real world unless they have beliefs and values that support this difficult set of management skills. Coaching is easy to talk about, hard to do. This book makes it clear what to do and also encourages the reader to actually do it.
Rating:
Summary: Great book: style, substance, process and practicality.
Review: If you are looking for an excellent training tool on coaching (and in today's business climate, we all probably should be), you definitely should consider Tom Crane's book The Heart of Coaching. The book is excellent in both style and substance. As for style, the book is written in plain English, with an "easy to read" visual format. As to substance, the book has chapter after chapter of useable and substantive information. Further, the book has both process (the central feature of the book is not just coaching, but "transformational coaching as a process") and practicality (as just one example, you will get genuine assistance from the insightful list of differences between "bosses" on the one hand and "coaches" on the other). Finally, don't skip over the section of the book dealing with the personal side of coaching, the "heart" of the transformational coach. In this section, you will find the "Transformational Coach's Credo". The credo may not state anything which is revolutionarily new but, if followed consistently, the credo would certainly help the typical department workplace to exude greater enthusiasm, productivity and camaraderie (come to think of it, maybe such results could be considered revolutionary!).
Rating:
Summary: From the Heart AND A Big Potential Pay-Off for Companies
Review: In a September 2000 Time Magazine article there was an important message for organizations about coaching: Ours is a fast-paced and changing marketplace and there's a big potential pay-off for companies whose managers know how to help valued employees develop and adapt to the changes. Crane's superior book shows how to do that -- how to provide feedback with respect, with clarity, and in a partnership that empowers people to contribute increasingly at higher levels of performance. It is current, practical, and my key resource in teaching managers how to coach. I particularly appreciate the "heart" of this approach -- the commitment to know and appreciate people as human beings and to transcend the traditional boss/subordinate relationship. If you are a manager, get this book. If you are a professional coach to managers, get this book.
Rating:
Summary: Practical, Relevant & Insightful
Review: Of the myriad of books I've read on coaching and creating a high performance culture, The Heart of Coaching is by far the undisputed winner! Filled with foundational principles and practices, this book gave me all the tools I needed to feel confident and equipped in my coaching assignments. I was able to take what I learned in this book and apply it in the workplace immediately. As coaching continues to grow, I think Thomas G. Crane's book will come to standout as a definitive work.
Rating:
Summary: Great Read
Review: The Heart of Coaching is a current and practical guide that demonstrates how coaching is the heart of leadership that creates and sustains an organization's competitive advantage. Every reader will understand why this coaching model is necessary to create a "high-performance, feedback-rich" culture. Most important for the busy manager, the author shows exactly how to do that. Many writers have emphasized the importance of a learning organization for flexible responses to changing demands. Crane highlights the key role of coaching so that managers can "walk the talk." If you only want one book on managerial coaching, make it this one. It's superior.
Rating:
Summary: Create and Sustain a Competitive Advantage
Review: The Heart of Coaching is a current and practical guide that demonstrates how coaching is the heart of leadership that creates and sustains an organization's competitive advantage. Every reader will understand why this coaching model is necessary to create a "high-performance, feedback-rich" culture. Most important for the busy manager, the author shows exactly how to do that. Many writers have emphasized the importance of a learning organization for flexible responses to changing demands. Crane highlights the key role of coaching so that managers can "walk the talk." If you only want one book on managerial coaching, make it this one. It's superior.
Rating:
Summary: The best book on coaching to date
Review: The Heart of Coaching is by far the best book on the subject of coaching I have read to date. As a management consultant, I have learned that the most difficult challenge in coaching is blending the "heart" of coaching with measurable results. Tom Crane has skillfully blended the "soft" coaching skills that are neccesary for coaches to inspire and motivate with the "hard" skills of measurably improved performance. It is the latter which is essential for continuing organizational support of any coaching program. Without results, coaching will not be effective. I have been recommending this book to managers around the world because it achieves that delicate balance between organizational culture and individual performance. It is also filled with fun, inspirational quotes, and is easy to read without being too basic. Another "must read".
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