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Rating: 
Summary: Process Consultation Revisited
Review: A very helpful book in explaining the concept of process consultation. This is one of the course texts for a nursing consulting course that I am currently taking. The author, a social psychologist, describes the differences between process consultation and 2 other models that are commonly used in consultation known as the Expertise Model and the Doctor-Patient Model. There are 10 principles that describe the essence of PC, according to Schein: Always try to be helpful, always stay in touch with the current reality, access your ignorance, everything you do is an intervention, it is the client who owns the problem and the solution, go with the flow, timing is crucial, be constructively opportunistic with confrontive interventions, everything is a source of data and when in doubt share the problem. The book describes all of this and more with excellent case studies.
Rating:
Summary: A "Must Read" for Managers & Consultants!
Review: This is the best book on "helping" I have ever read. I use it constantly in my work as an organizational change consultant.I highly recommend Edgar Schein's work to every manager and consultant I meet. Schein's work is amazingly insightful. Buy this one today! Dr. Michael Beitler
Author of "Strategic Organizational Change"
Rating:
Summary: A "Must Read" for Managers & Consultants!
Review: This is the best book on "helping" I have ever read. I use it constantly in my work as an organizational change consultant. I highly recommend Edgar Schein's work to every manager and consultant I meet. Schein's work is amazingly insightful. Buy this one today! Dr. Michael Beitler
Author of "Strategic Organizational Change"
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