Zap the Gaps! Target Higher Performance and Achieve It!

Rating:
Summary: Easy to Use Performance Improvement Advice at its Best!
Review: ZAP THE GAPS is a wonderful book that takes a subject that I've seen extended over thousands of pages of academic text and boils it down to a clear and actionable framework. This is a book that truly delivers what Ken Blanchard fans like myself have come to expect. A great story, with a great lesson that can immediately be put to work to produce great results.