The Concierge: Key to Hospitality

Rating:
Summary: This book covers the profession for a job not a business
Review: This book covers the profession for a job not a business. I assumed this book would help you in starting a Concierge Business, but basically it should be purchased if you are thinking about becoming a Hotel Concierge for some of the Hotels that offer this kind of employment.

Rating:
Summary: Great information to help build and increase service.
Review: This book gave a nice overall of the functions of the concierge and the many duties that one might face. This book is a great start for those starting out in the hospitality industry and want to increase and build service in their hotel. Also, the stories of the concierge are quite enjoyable and help to create an understandment of the job.

Rating:
Summary: Objective and Helpful
Review: This book is great. It presents the concierge as a proffesion and gives insights and valuable tips to the many activities and roles that a concierge executes. I would reccomend this book to anyone who is starting a job within a hotel or service position.