Ten Tools for Quality: A Practical Guide to Achieve Quality Results (AMI one hour series)

Rating:
Summary: A easy illustration of usage of QC Tools
Review: The different approach of encouraging readers to use the QC tools. Each of the tool is described with a case study and at the end simple instructions for usage of the tool. Author has used the age old system of popularising a concept through story telling.

A must read for beginers or one who want to do a fast refreshing.