The Check Is Not in the Mail: How to Get Paid More in Full, on Time, at Less Cost and Without Losing Valued Customers

Rating:
Summary: An excellent resource for collectors, and management!
Review: Author Leonard Sklar knows his stuff. From his background in collecting, managing collectors, as well as leading seminars on the subject, he shares a wealth of knowledge on the business of collections. As well as 'what to do', Leonard is right on in covering the areas 'you shouldn't go', or more particularly, waste your time. The chapter on training & motivating collectors is well worth the purchase price of the entire book.

Rating:
Summary: Don't waste your time buying, The Check is not in the Mail
Review: I purchased this book for my dental practice and found that it was a waste of time and effort. The reading was dull and uninformative. I had the feeling that this author was not in tune with the times. The information was stale, and boring. My financial director found a better book that has controlled our delinquent accounts receivable,entitled COLLECT YOUR MONEY. Now this book is worth its weight in gold.