Restaurant Service : Beyond the Basics (Wiley Professional Restauranteur Guides)

Rating:
Summary: Clear and Useful
Review: From handling guest compliants to serving rare wines this book is clear and useful. It is informative and organized with easy to use pertinent information. It is detailed and it works in practice. I've seen a lot of books that talk about "proper service" but never get into the nuts and bolts. This book doesn't sit on the shelf because I keep it on my desk and use it often. It is a great reference, well written and useful.

Rating:
Summary: Clear and Useful
Review: From handling guest compliants to serving rare wines this book is clear and useful. It is informative and organized with easy to use pertinent information. It is detailed and it works in practice. I've seen a lot of books that talk about "proper service" but never get into the nuts and bolts. This book doesn't sit on the shelf because I keep it on my desk and use it often. It is a great reference, well written and useful.