The Process Reengineering Workbook: Practical Steps to Working Faster and Smarter Through Process Improvement

Rating:
Summary: Easy to Read. Gets you focused.
Review: This book is really easy to read. I finished it in one night. Great for those people looking to learn more about process mapping and process improvement. He makes it seem so simple, you'll be amazed you didn't think of reengineering before. Doesnot focus too much on how to choose the right process but if you already know what you want to improve this is a great "how to" book.