Receptionist

Rating:
Summary: Dated but still useful
Review: I wish Ms Twing would write an updated version of this book. It still have great career advice in it albeit it is somewhat dated technology wise. The advice on personality development is still as timely as in the early 80's. I like the way the book is laid out. It's ideal for independent study as well as using for a group classroom setting. It was definitely worth my money to have for my professional reference library.