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Summary: Learning From Others
Review: The importance of organization design on the success of a business, be it that of a service company or a product supplier, is often underestimated. Strategy alone is not enough.The great value of this book lies in 3 areas : i) Use of illustrating failure as well as success - better to learn from someone else's mistakes so that you can, hopefully, avoid them. ii) Identifying in meaningful terms where to position your organisation for your product/service e.g. if you need a great mass production machine, that is how you should organize; when your customers need more, don't hide from it - just do it well. iii) The style is refreshingly alive. You feel you can relate to real people solving real problems. Too often, books like this feel like they belong only in libraries - this one offers genuinely practical insight. It's up to you to apply it. If I have one (minor) criticism, it is the title. Don't let it mislead you. This book is a very helpful guide to many aspects of organizational design and a better title, in my opinion, would be something like:- "Optimizing Your Organization For Your Customers"
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Summary: Simply a milestone
Review: The key concept of this book is that every organization could evolve trough several status. There is no a suggested preeferred status. Winning organisations are those which could find the right 'alignment' between market needs and behaviours and the internal organization. The evolution of the organization is only driven by the market change. The book focus on transitions between these different stages, analysing the impact of these changes through the entire Value Chain. Invented Here is a milestone for those people which needs to manage transition also in a turbulent environment. It helps managers to think about the actual company positioning and to build a framework helping to identify market changes and relevant organizational needed impact. Simply great!
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Summary: Important insights into the learning organization.
Review: This book reveals how to use knowledge residing in the company to transform organization and manage growth. It presents a model of organizational learning and development with four steps: craft, mass production, process enhancement, and mass customization. It explores the leveraging of four associated types of knowledge and presents a learning system for developing organizational knowledge. Provides important insights the learning organization.
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Summary: Important insights into the learning organization.
Review: Too many managers look to external consultants to provide the keys to their organization's success. Was it quality circles, TQM, or re-engineering you last tried as a way to rejuventate your struggling organzation? Victor and Boynton suggest you save your money and focus within. Their logical process of analysis and implementation will help your firm on the "right path" to organizational success. The process demands that firms think clearly and carefully about who they are and what business they are in compared to what their customers really want. This analysis helps a firm determine if it should compete on the basis of novelty, commodity, quality, or precision. The choice made suggests that craft work, mass production, process enhancement, or mass customization provides the best strategy to meet those customer demands. Achieving these strategies can only occur as a firm moves from craft work, through mass production and process enhancement to mass customization via the "right path." In an engaging combination of personal insight and case examples, the authors lead the reader along the "path." They offer numerous stories of organizations around the world that have followed this "path" to organizational success. Don't let the reletive brevity of their effort mislead you. The ideas they propose should force the thoughful manager into careful and thoughful consideration of the firm's current structure, products, and processes. If the analysis suggests that changes are warranted, then Victor and Boynton's guidebook along the "right path" will prove well worth the initial investment. A thoughtful, creative tour de force in a field littered with lightweight, feel-good competitors. Enjoy!
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