Operations Management: Providing Value in Goods and Services

Rating:
Summary: Operations what?
Review: A some times daunting area of business where taking a systematic approach is often difficult.

Too often authors of this area segregate the subject of operations management to only one area of business leaving business professionals confused, wondering what relevance it has to their area of business. Dilworth takes the reader through the fundamental aspects of operations management in a flexible way that can be applied to almost any industry. Of particular interest is the area of supply chain management where Dilworth has taken a modern and inovative approach to an important area of the value chain often ignored. Dilworth has really out done himself. Well done Dilworth.