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Rating: 
Summary: Friendly, But Comprehensive, Overview of User Research
Review:
Extremely informative and a pleasure to read, I highly recommend this book. Somehow Mike Kuniavsky has managed to capture all the useful information of an academic text on User Observation techniques without the typical dry and boring tone. Every important observation technique is covered and covered well. I can flip the book to a chapter on a technique I have never used, read it, and feel confident that I can employ that technique.
Rating:
Summary: A must have for beginners to pros
Review: I have thoroughly enjoyed reading this book cover to cover. It goes into as much detail as you need to get started and points you to other resources if you want to go deeper into any one subject. This really is a must read for any one who wants to get involved or has been invloved for years in developing better products for end users.
It seems that any book from the Adaptive Path team is an excellent resource and only adds to their leadership in this field. Well done Mike and thanks for making my job easier.
Rating:
Summary: Breath of Fresh Air
Review: Kuniavsky provides a clear guide to evaluating user behavior and use patterns and then gives insight on balancing what users do and what site owners would like them to do. The subtext is a clear passion for creating scenarios that leave users confident and creators satisfied. That leads to successful interactions, be they commerce or information driven. A must read for all professional designers, information architects, strategists, developers, and other professionals, if only to remind teams how the work they're doing will be digested. This book deepened my understanding of how to evaluate the way sites -- or really anything -- is used and interpreted and offers practical methods on attaining and measuring data to tweak and refine my work.
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Summary: Better design, good techniques, user research in your grasp
Review: Much of the writing about user research techniques, while comprehensive, isn't that easy to use or absorb. What's nice about Mike Kuniavsky's book is that it makes clear to designers, business people and strategists why user research makes for better products - and beyond that, how to grasp these techniques and put them to use. This is the type of information that would be useful both in business (for clients and consultants, stakeholders and those in the trenches) and in the classroom.
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