Designing and Developing Electronic Performance Support Systems

Rating:
Summary: Practical and Easy to Reapply
Review: Brown has done an outstanding job of capturing the elegance and brilliance of EPSS in a format that makes it easy to understand and reapply. Her methods have helped my company create a foundation on which to engage a paradigm shift from training to just-in-time performance support.

Rating:
Summary: Practical and Easy to Reapply
Review: Brown has done an outstanding job of capturing the elegance and brilliance of EPSS in a format that makes it easy to understand and reapply. Her methods have helped my company create a foundation on which to engage a paradigm shift from training to just-in-time performance support.