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Rating: 
Summary: Missed the Mark?
Review: Dr. Jenkins may have 23 years as a IS practitioner and published numerous articles but on this book he clearly missed the mark. The book does provide some very general and generic information an IS manager might use but all-in-all it is a dougnut that is all hole. What this book lacks are specific examples of policies, procedures and, "real world" examples of their benefits and ROI's. Considering that the book contains the FY2000 supplements on CD it is very disappointing that Dr. Jenkins did not take the time to include examples of policies and proceedures in MS Word or PDF format that IS managers could easily load and modify to meet their own corporate needs. There is also a lack of information on "why" things are important to include or to leave out. The result is that this book focuses on a hodge-podge of random theories creating a sort of theory stew, instead of providing a meat and potatoes platter relating the theories to "real world" facts, situations, and examples. I realize that no book can contain all the policies and procedures suited to my own corporation, none-the-less I am disappointed that this book did not provide a better basis for me to work from. End thought: "I could have saved the money on this book and gotten the same information from common web sites."
Rating:
Summary: Missed the Mark?
Review: Dr. Jenkins may have 23 years as a IS practitioner and published numerous articles but on this book he clearly missed the mark. The book does provide some very general and generic information an IS manager might use but all-in-all it is a dougnut that is all hole. What this book lacks are specific examples of policies, procedures and, "real world" examples of their benefits and ROI's. Considering that the book contains the FY2000 supplements on CD it is very disappointing that Dr. Jenkins did not take the time to include examples of policies and proceedures in MS Word or PDF format that IS managers could easily load and modify to meet their own corporate needs. There is also a lack of information on "why" things are important to include or to leave out. The result is that this book focuses on a hodge-podge of random theories creating a sort of theory stew, instead of providing a meat and potatoes platter relating the theories to "real world" facts, situations, and examples. I realize that no book can contain all the policies and procedures suited to my own corporation, none-the-less I am disappointed that this book did not provide a better basis for me to work from. End thought: "I could have saved the money on this book and gotten the same information from common web sites."
Rating:
Summary: The original book is a dud, why add insult to injury?
Review: First of all, why would a big publisher like Prentice Hall not put Mr. Jenkin's two books on Policies & Procedures in ring binding, then you could take away or add pages as new material is published? The publisher can then make more money and possibly we could get a manual that is more detailed with "why" answers, not just vague outlines of what to do. C'mon Prentice Hall, try harder - your IT and IS books are not getting good reviews anywhere - I know, because I've looked up reviews on several of your latest publications.
Rating:
Summary: The original book is a dud, why add insult to injury?
Review: Prentice Hall may have found a title that many IT professionals are interested in, but, unfortunately, the content of the original book is far from practical and shows little REAL WORLD experience. Why Prentice Hall created a supplement is beyond me?
Rating: 
Summary: I found the book to be an excellent source of information.
Review: The book is an outline of information that assists you in improving your department/office without tying you down in one specific method. This allows one (along with that of their peers and subordinates) to relate their previous work experience(s) to an information systems environment. Items such as IS procedures, policies, and organization; shipping/receiving, inventory control; technical publications library procedures, and training, to name a few, are discussed in this not overly specific method so commonly desired by others. With this outline one can quickly put together a specific plan tailored for their own environment.
Rating:
Summary: Broad based policy manual - Covering the bases
Review: The table of contents provides a good template for creating your own policies and procedures outline, however the content is much to general. This purchase was a mistake.
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