Iso 9000 Implementation for Small Business

Rating:
Summary: An Excellent Introduction
Review: As someone new to the ISO 9000-series standards and a person working in a small, flexible business that Lamprecht targets, I found this book to be an excellent introduction to the series. It is very clear, concise, and it has an easy style that allows you to stay focused on what can otherwise be a dry subject. I highly recommend this work!