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Rating: 
Summary: Good example of what a technical publication should be.
Review: Be aware that this book goes hand-in-hand with the "Enhanced A+ Guide to Managing and Maintaining Your PC" (ISBN 0-619-03433-5). Don't let the slenderness of this Pocket guide fool you. I've heard it being said about computer books, that "their girth is inversely proportionate to their worth". Very true in this case. Ms Andrews takes on a remarkably fresh approach, making this book a practical guidance tool for the I. T. Toolperson. For the Trainee, it's a hands-on "tool" likely to retain it's usefulness even after having qualified. Here are a few of its features: (1) A six page appendix of important web sites (demonstrating the writer's initiative to help the Technician stay current) (2) Examples of record keeping forms a technician is likely to deal with on the job (3) Flowcharts to enhance and speed up understanding, and also to get a new technician into the routine of methodical performance of duties. (4) An approach to tutoring & guidance that makes *Symptoms* the focal point of instruction (5) Clearly set out tables with meticulous coverage of error messages and beep codes But be advised: this Guide isn't meant to be used alone. At least not before properly covering the main text book, (or an equivalent textbook, or having gained equivalent knowledge elsewhere). It relies on frequent references to the main text (which the keen trainee would have studied before depending too much on this Pocket Guide). Such references are meant merely to point the way and to jolt the memory of an already somewhat trained PC Hardware person. Not just a 5 star book, but a 5 star tool to add to your toolkit! And, oh, a big *thank you* to Jean Andrews (and "Course Technology") for what must've been a quite an effort for a tiny book!
Rating:
Summary: Good example of what a technical publication should be.
Review: Be aware that this book goes hand-in-hand with the "Enhanced A+ Guide to Managing and Maintaining Your PC" (ISBN 0-619-03433-5). Don't let the slenderness of this Pocket guide fool you. I've heard it being said about computer books, that "their girth is inversely proportionate to their worth". Very true in this case. Ms Andrews takes on a remarkably fresh approach, making this book a practical guidance tool for the I. T. Toolperson. For the Trainee, it's a hands-on "tool" likely to retain it's usefulness even after having qualified. Here are a few of its features: (1) A six page appendix of important web sites (demonstrating the writer's initiative to help the Technician stay current) (2) Examples of record keeping forms a technician is likely to deal with on the job (3) Flowcharts to enhance and speed up understanding, and also to get a new technician into the routine of methodical performance of duties. (4) An approach to tutoring & guidance that makes *Symptoms* the focal point of instruction (5) Clearly set out tables with meticulous coverage of error messages and beep codes But be advised: this Guide isn't meant to be used alone. At least not before properly covering the main text book, (or an equivalent textbook, or having gained equivalent knowledge elsewhere). It relies on frequent references to the main text (which the keen trainee would have studied before depending too much on this Pocket Guide). Such references are meant merely to point the way and to jolt the memory of an already somewhat trained PC Hardware person. Not just a 5 star book, but a 5 star tool to add to your toolkit! And, oh, a big *thank you* to Jean Andrews (and "Course Technology") for what must've been a quite an effort for a tiny book!
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