Business Process Orientation: Gaining the E-Business Competitive Advantage

Rating:
Summary: Focus On Process to Achieve Business Performance
Review: Business Process Orientation is an easy, fast read with good graphics, four detailed case studies, and many practical tips on conducting the BPO assessment. The book reports on significant research and makes a compelling case that business performance is achieved, in part, by focusing on process across the e-business supply chain.

This book is a must read for business leaders and individual contributors in manufacturing and service organizations who are genuinely motivated toward breakthrough improvement in business performance. Until you internalize the lessons in the McCormack & Johnson book, you may be operating with Internet technology, but you will not benefit from the power of process maturity alignment.

William T. Walker, CFPIM, CIRM is a Supply Chain Architect for Agilent Technologies and an Advanced Supply Chain Management Subject Matter Expert for APICS.

Rating:
Summary: Focus On Process to Achieve Business Performance
Review: Business Process Orientation is an easy, fast read with good graphics, four detailed case studies, and many practical tips on conducting the BPO assessment. The book reports on significant research and makes a compelling case that business performance is achieved, in part, by focusing on process across the e-business supply chain.

This book is a must read for business leaders and individual contributors in manufacturing and service organizations who are genuinely motivated toward breakthrough improvement in business performance. Until you internalize the lessons in the McCormack & Johnson book, you may be operating with Internet technology, but you will not benefit from the power of process maturity alignment.

William T. Walker, CFPIM, CIRM is a Supply Chain Architect for Agilent Technologies and an Advanced Supply Chain Management Subject Matter Expert for APICS.