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Rating: 
Summary: it is not enough
Review: don't get this book if you want to pass CIT test. this book is pretty good for overall review but it is not adequate for real test. don't be fooled by other customer's recommendation.
Rating: 
Summary: it's ok.. a lot of errors though.
Review: I am reading the book, and generally it's a very good book, for the exception of some really silly mistakes. IF you pay attention to the material, you can very easily identify those errors and will not let them fool you, even though they sound kind of true. A lot of grammatical incorrections as well.
Rating: 
Summary: This book is OK...
Review: I bought this book soon after its release in preparation for the Support 2.0 exam. While I expect editing errors in any technical book, this one seemed to have many more than the average. I enjoy a few errors as they tend to keep me on my toes, but this book just had too many as they became a nuisance.As for the technical content, the book did a decent job. There are a few areas, such as ISDN (a large portion of the Support 2.0 exam), which were not covered in-depth enough. Being such an important study area, I expected better coverage here. As a result, I needed to bolster my studies from my BCRAN materials. My last gripe is the CD. While I love to get a CD with my book, this one was entirely too frustrating to use. The book had numerous errors but the CD had a substantially higher percentage. The questions on the CD are the same as those included at the end of each chapter, so I preferred to use the paper form rather than the CD. Overall, the book was decent. I felt reasonably well prepared with the exception of a couple of areas. I would have given this book 4 stars had it not been for the high number of errors and the very poor quality of the CD. Rik
Rating: 
Summary: Perfect for the support exam (ccnp2)
Review: I got this when it first came out on amazon, around the first of June, 2000. I started studying it & finally took the Support exam today. This book is all you need for the exam. Foreget Lammle's book - it is about 100 pages with 600 pages of filler. The longest router dump I saw in this was 6 pages - Lammle's had a lot of 15 page dumps. The book is filled with facts & examples that directly relate to the exam. It was obvious that the writers knew what they were talking about, had taken the exam, and knew exactly what was needed to pass the exam. In the middle of the test (very hard) I started to get [angry] because I swore that subjects werew not covered. When I went back & looked at the book after the test, I saw that they were covered. I also saw that if I had paid closer attention, the answer to the questions would have been obvious. It also has lots of tips for troubleshooting in my daily routine. Another benefit of the book is that it covers switching better than the Cisco switching book.
Rating:
Summary: Good book
Review: I just passed my Support test today using this book along with hands on experience. I saw many typos, however, they were obvious.
Rating:
Summary: Simply put this is one great book.
Review: Okay so you passed the CCNA exam and you're very excited, now what? You want to pursue the CCNP certification but are unsure of what to study. You want to make sure you get the best possible book for the greatest chance of passing first time around. Well CIT published by McGraw-Hill may be the choice. The book is detailed in every topic. The authors have taken their expertise and put in a book that will have you troubleshooting Cisco networks in no time flat. Over 650 pages of examples to learn from along with questions, case studies and helpful hints are roiled neatly into one book. The topics of methodology, tools and commands, diagnostic commands, LAN troubleshooting, Cisco Switches, WAN and WAN protocols, extensive coverage of TCP/IP, IPX, SPX and routing protocols along with ISDN and advanced trouble techniques makes this a great exam companion as well as a great desk reference. Also there is a 30-page appendix covering the OSI model, which is great for other exams as well. The book has a cd-rom with over 200 practice questions as a companion for test taking. Overall the book exceeded my every expectation and is surely one for the technical library.
Rating:
Summary: it is not enough
Review: Out of all the CIT books I've read this is by far the best book I've read. It has lots of insights into troubleshooting and gives you real world approaches to problem solving My boss is going to give me a raise because I can now troubleshoot like the dickens. I thought this book was fantastic and my friends won't stop borrowing it! I finally told them to go get there own copy!
Rating:
Summary: Not a good purchase!
Review: This book has too many errors and typos however because i only failed by 1 question i give this book three stars . You may pass by just reading this book if your lucky.
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