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Rating:  Summary: Great Sourcebook for Teachers Review: This particular item is an excellent overview of case management practice for beginning and experienced case managers alike. Every aspect of case management practice from definitions to professional boundary issues and ethics to listening skills is covered. While this volume handles each topic in depth, the writing is straight-forward and no-nonsense. This combination makes the information necessary for a thourough discussion on the topic very accessible even to the novice. Chapter 1 entitled "Ethics and Other Professional Responsibilitities for Human Services Workers" provides a strong base for the subsequent discussions which follow. Chapters 6 and &7, "Seeing Yourself as a Separate Person" and "Clarifying Who Owns the Problem", flush out issues which need to be addressed in today's expanding market of paraprofessional services.This book is a good resource for the shelves of those already working as case managers and a great text for students preparing themselves for work in the field of human services.
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