201 Ways to Say No Effectively and Gracefully (Quick-Tip Survival Guides)

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	201 Ways to Say No Effectively and Gracefully (Quick-Tip Survival Guides)
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Description:

When asked to perform impossible feats at work some women (and men) boldly refuse. Others nod "yes" through weak smiles or clenched teeth, then stagger around under crippling loads. If you fall into the latter camp, this well-executed trove of quick tips can give you the backbone to dodge work overload, bad ideas, prying questions, nuisances, bullies, procrastinators looking for companionship, and demands for undeserved raises or even well-deserved ones if the budget won't permit it. Helpful role plays ensure that underlings, higher-ups, and clients on the receiving end of your naysaying will walk away with other choices, solid explanations, or a well-deserved smack on the wrist.