Getting to Resolution: Turning Conflict into Collaboration

Rating:
Summary: Conflict Resolution: A wonderfully Simple Approach
Review: One of the wisest sayings in history said that 'one will never know true happiness unless they have experienced true sorrow.' It is this idea that drives our lives, that keeps it interesting and worth living. Conflict is what makes the joys in life so beautiful, but it is also one of the most misunderstood facts of human existence. Conflict is not bound by negative or positive. Conflict is the act of "engagement, learning, creativity and the opportunity for creative value," (xiii) according to Stewart Levine.

It is he who wrote Getting to Resolution: Turning Conflict into Collaboration. It is this book that we will now consider. From its definition of conflict to its detailed process on how to turn conflict into collaboration, Stewart Levine simply presents what role conflict should play in each of our lives.

Stewart Levine defines conflict as a process of creation and discovery. He criticizes many sects including law, government and other business groups that view a good resolution to conflict as being one sided. Levine argues that a true resolution has not been reached until both sides are satisfied. That is why he has developed a 7-Step model for conflict resolution. It goes as follows:

1. The attitude of resolution

2. Telling your story

3. Listening for a preliminary vision of resolution

4. Getting current and complete

5. Reaching agreement in principle

6. Crafting the new agreement

7. Resolution

Levine states his points very eloquently and simply, which is his greatest strength. He eliminates a lot of the corporate jargon and disciplined mumbo-jumbo from his rhetoric, which simply leaves the meat of the subject - how to resolve conflict. Levine begins his text by showing the costs of conflict, both physical and intangible. He points out that time wasted in conflict can cost a company or organization thousands, whereas a quick and efficient resolution can move an organization forward at an even greater rate. He then presents a model on how resolution is attained and ten principles necessary to finding that resolution. They include such traits as creativity, vulnerability and responsibility.

Later in the book, Levine even presents a short section on where to go to find assistance in resolving conflict. He discusses the law community, not specifically but in a broad sense that shows what could happen in a court setting, arbitration or a mini-trial. Levine also discusses the attributes of an arbitrator or resolutionary as he calls it.

All of his definitions and processes make a considerable amount of sense and could be easily applied to every day conflict. Whether in the home or workplace, these processes should be strictly adhered to. When you consider the seven steps above, one can see the obvious need for each. Firstly attitude. One must be in the right mindset in order to seek resolution. Then you must tell your story - frankly and unbiasedly. Next you must listen to the other side and consider possible points of resolution in what you both said. The fourth step would be to clarify your understanding, or becoming current and complete as Levine puts it. Then you reach a preliminary agreement, then solidify it and finally implement the resolution. It is simple and if done efficiently, could take but moments to work through. Levine should be congratulated for his work with this book. Its simplicity and frankness made it extremely enjoyable and with little time to spare, it was nice to take up a book that read so quickly. I strongly recommend this book to anyone who is seeking a more definite way to find resolution in all the conflicts of life. Ultimately, finding that resolution will make your life more gratifying and complete.

Rating:
Summary: A Solid Effort!
Review: Reluctant attorney, Stewart Levine, provides a rational framework to justify spending his life avoiding conflict and confrontation. Even in the business world, he takes a pass on legal action and other logical ways of fighting back in a conflict. Instead, when opinions differ and arguments flourish, he seeks a higher course of reconciliation and collaboration. His seven-step resolution process saves time and money, launders egos, and advances clarity. Although each chapter is summed up almost too tidily in a final paragraph, or even a final sentence, Levine does not stint. In each chapter, he shares real world examples from his life and career. We at getAbstract recommend this book to anyone who wants to rationalize a business deal based solely on trust, to anyone searching for a deal-making scenario where lawyers are not invited, and to people who are looking for the words to express their desire to just get along.

Rating:
Summary: Don't buy this book!
Review: The books "Getting to yes" and "Getting past no" gave me hope that I could take steps toward an agreement with my daughter's mother, instead of mearly waiting for the lawyers to work toward an agreement or waiting for time to heal the wounds we both inflicted on each other.

When I read reviews for this book, it seemed like maybe I could also get some more ideas of how to resolve our conflict, and this book seemed to be pointed more at a conflict such as mine instead of the business and international conflicts addressed in "Getting to Yes" and "Getting past no". So, I got it and discovered that the above two books seem to give a better road map toward resolution.

I suggest not buying this book, but buying the other two that I mentioned. THEN, if you have $15 to throw away, buy this book.