Rating: 
Summary: Flawed product - not fully upgradeable
Review: We operate two web stores, one with over 1000 individual products, and used StoreFront 2000 Merchandiser Edition because we needed inventory tracking. We upgraded to the StoreFront 5.0 Advanced Edition. This requires that we update our database using a StoreFront provided utility program.We've been using StoreFront because it had the features we needed at a competitive price. Prior to this upgrade, we've been satisfied with their product. The Product Manager in StoreFront 5.0 is unable to read our inventory information in the converted file (a MS Access file). This is forcing us to manually re-enter inventory info on over 1000 items. How hard can it be for programmers to read one database and write the info into another database? All their Product Manager needs to do is read their own database and transfer the quantities to the new database. ...
This is our third upgrade of their product and we feel they're providing inadequate support for existing customers. We'll shop around next time.
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