Rating: 
Summary: AT&T Customer Service SUCKS! Great Phone.
Review: AT&T customer service sucks. I was with Sprint PCS before, and their customer service was far better. I am regretting the move. BEWARE OF AT&T.
Great phone. Good features. But in a noisy environment you would not hear what the other party is saying. The maximum sound (both ringer and call volume) in this phone is almost equal to the minimum sound with my previous Samsung A500 Sprint phone.
Other than the issue with the audio volume I am very happy with the phone, but once again AT&T has a very bad customer service. I would not recommend anyone to come to AT&T.
Rating: 
Summary: Best phone I've had... but NOT a world phone
Review: IMPORTANT: This phone is marketed as a world phone. It is NOT a world phone. (The European version - T610 - is a world phone.) The T616 is for the North American market. The GSM standard in The States isn't yet as far reaching so there is now an 850mhz frequency to supplement the 1900mhz. The T616 is equipped with this "filler" frequency as well as the standard N. American 1900mhz. The third band (1800) is used in Europe and other places as well. So, this is a tri-band phone, but it is not a world phone. True world phones us 900mhz instead of 850. 900mhz is used in Australia and New Zealand. If this important to you, DO NOT purchase a T616. World phones need 900/1800/1900. Keep in mind, most salespersons aren't aware of this.That "said," the T616 has a clean, elegant design. It's very well equipped with lots of functional features. Fits anywhere. Holds a decent amount of photos, even more if you delete excess ring tones and games. Picture quality is as good as camera phone photos are. It has both bluetooth, infrared and USB connection. The phone also allows callers to conference call with up to five other parties... and even click one aside for a private while the others chat. Great feature if you need it. The screen is hard to see in the outdoor sun light. A speakerphone would be nice, but for the price and size, it's a VERY well equipped phone. As it is not a flip phone, it can be answered with one hand and the body integrity is solid. Aside from the world phone lie, this is the best of the seven mobile phones I've had over the years. Because it has the additional N. American frequency, it probably gets better GSM coverage than other tri-band GSMs with only the 1900.
Rating: 
Summary: The cellphone is good
Review: But AT&T ?
No way, I wouldn't consider it no matter how cheap the phone is.
Rating: 
Summary: I am going batty !!
Review: T616 - This is my second phone after motorala v60. I wished I sticked to motorola. I wanted a cool color phone with camera and all the latest technology. Thats how I got into this AT&T and amazon offer trap. I saw this phone is free and ordered it in Amazon. Amazon charged me $100 and said I can get my money back from AT&T if I sign the contract and send them the papers. The response I got from AT&T is that they don't have any offer like that. Now I am confused as who do I contact for this mess. Please think twice before deciding on any nice deals. especially Amazon on AT&T phones suck. The phone's reception is also too bad. I am paying $30 and above a month just to make calls while i am at my home or or at office (the reception is good only in these two places for me) I dont want to go for another phone as I am kinda used to this mess. If you wanna make ur life more frustrating, come join me.. buy a T616 from AT&T (at amazon)
Rating: 
Summary: The phone is good but AT&T sucks
Review: I liked the phone but it's locked so that I can use only
AT&T simcard. In-spite of me signing up contract with AT&T they are not ready to un-lock it and that's ridiculous. I would recommend to buy the instrument but not with AT&T. I am not sure but T-Mobile has similar offer and they unlock it for you.
Rating:
Summary: Taking it back to the store
Review: I did a lot of research before switching service and purchasing a new phone before I decided on this one. I was wrong. The phone has a lot of wonderful and useful features, but...
* it is very, very small.. constantly checking pocket to see if it's there
* the little nav button in the middle is very easy to use... but you end up dialing into m-mode every time you move it and
* I found that I was constantly putting it in to silent mode if I didn't wait long enough for the keypad to lock before putting it away
* CANNOT see the screen outside or in the car here in Phoenix, shaded or not, I guess we have just too much sunlight.
* volume is very low on highest setting
* Extremely poor reception and/or signal. ATT service bites the big one here. I live and work in the central Phx area and am lucky to get 2 bars anywhere. Large number of dropped calls and have to redial several times to connect. I am still within my 30 day trial period and I'm taking the phone back and cancelling service with ATT. Problem, is there isn't anything else on the market right now that has the features I actually want...bluetooth and/or speakerphone, camera, flip phone... don't want or need the data stuff. Caveat Emptor
Rating:
Summary: Pretty and small, but that's about it.
Review: I bought this phone because it seemed to have every widget that I could ask for at the time (big hi-res color screen, camera, small size, bluetooth, GSM, huge contacts lists and calendar, etc). Since I received this phone I've had problem after problem. 1. I can't get my Outlook to sync with the phone using Bluetooth, after SEVERAL fruitless tech support calls and going over every manual with a fine-tooth comb. 2. Signal is awful. Maybe it's the GSM, I don't know. I had a Nokia through ATT and it got great signal at work and home. With this phone I dont even have enough signal to get text messages most of the time. I can be standing in the same place and watch the signal indicator fluctuate from 3 bars to 0 and back in a matter of seconds. 3. Sound quality is poor, my friends on the other end complain that I sound like I'm in a wind tunnel when I'm talking to them even if I'm sitting in my living room. Also the "sweet spot" on the speaker is hard to find. 4. The display is almost impossible to read in direct sunlight, the contrast goes down to 0. Combine that with the smear/fingerprint/scratch-magnet surface and you're left with a comepletely unreadable screen. 5. The ringtone starts out quiet and increases in volume. Basically this means that if the phone is in a pocket or another room you won't hear it until the 2nd or 3rd ring. There is a control in the phone to disable this but it doesn't work. In short, DO NOT BUY THIS PHONE. There is a comparable Nokia (3650, I believe) that is much better, or if you have the extra cash go for the Motorola MPX200.
Rating:
Summary: Difference between T610 and T616?
Review: Can someone please post the detail difference between these two models? I cant find any from the product manual. Thanks.
Rating:
Summary: Great phone...welcome to the 21st century...
Review: After being a Nokia fan for many years, the T616 grabbed my attention. It's sleek design comes packed with a ton of features. The built-in camera is great for quick shots of my daughter. Then it's a simple process to quickly email the pic to a list of family and friends. Syncing with Outlook for contacts is also fantastic. The screen is high quality as well. I've only had 2 problems:
1) getting used to the navigation after using Nokia's for so long
2) AT&T coverage near my home is somewhat lacking; although in the city it works fine.
Rating:
Summary: Great phone terrible customer service and so-so coverage
Review: FIRST, this is a great phone. my only real annoyance is that i keep the phone in my pocket and the faceplace has quickly become slightly scratched. can imagine if i was not being careful of quickly and majorly scratching the screen. sure, i can change the faceplace anytime to get a fresh screen but still, a little disappointing. people should know that at&t is upgrading their customer service applications. what this translated to is instead of being a 1 week upgrade at the beginning of november, they continue to have major outages (hours) each and every day. their ability to access accounts has not been, in my mind, acceptable. further, after being a customer with verizon, i have to say that the level of professionalism that the AT&T customer service reps AND their resolution specialists (their version of escalation) has been quite low. this is a big enough issue that i would say you should WAIT until they have completed their upgrade to move, if you move at all - they do not have an estimate as to how much longer it will take, which translates to me that this is an ongoing problem and they don't know what the exact problem is (or at least, how to fix it)! I live in new york, so you'd think that there is plenty of coverage but believe it or not, there are some dead zones. I'm "ok" in that the phone works in my office and at home. may seem small but this is a big thing for me!!! hope this helps in your decision...
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