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VirusScan Home Edition 7.0

VirusScan Home Edition 7.0

List Price: $49.99
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Product Info Reviews

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Rating: 1 stars
Summary: Avoid this junk at all cost !
Review: Cons: You can't repair it, you can't remove it, and the tech support stinks.

Pros: It looks pretty and takes up lots of disk space. The CD disk makes for a nice dog toy and the box is good for small bits of rubish and perhaps as another dog toy.

Giving this a rating of one star is generous, infact I feel they should be giving me a few stars back in exchange for this worthless junk. Avoid this mess at all costs !!

Rating: 1 stars
Summary: Awful company - avoid McAfee like the plague
Review: Pros:

-It can detect most viruses and updates are available almost every day

- ... .

Cons:

- It won't always be able to delete/disinfect virus files that it detects

- Starting around a month before your update subscription ends, McAfee "Buy New Subscription" pop-ups appear, you click on the x to close and they disappear...... for 60 seconds. Then they reappear, you click on the x ..... a minute later it comes back. There are only two ways to stop these popups - go online with your credit card number to McAfee.com to resubscribe to their update service or uninstall the McAfee program. Customer service and tech support both refused to tell me how to disable these continuously reappearing and incredibly annoying pop-ups.

- Tech support is virtually non-existant, unless you call in to their $2.95/minute or $39.99/issue support lines. E-mails get canned, non-responsive answers. The FAQ section of their website has no responses to real questions and the "24/7" tech support chat system is always busy or non-functional - its unavailable 24 hours a day, 7 days a week.

- Having registered a previous version of a McAfee product may prevent you from getting updates on subsequent versions that the user legitimately acquires. I bought both Viruscan Professional 8.0 and Personal Firewall Plus, after getting VS Home 7.0 (both were free after rebates - the only reason I purchased them) and when the auto update tries to give me the current update of my new programs when I go online, it tells me "You are not authorized to receive this service." An e-mail to customer support got me back a confirmation that I am properly registered for the two new programs and I should have no problems. I guess continuing to receive the "You are not authorized to receive this service" response when I try to update the virus database isn't a problem for McAfee. However, it is a damn big problem for me.

-Who knows what sort of spy-ware McAfee installs on your computer with its standard installation? A quick check with Windows Explorer reveals that their uninstallation procedure does not uninstall 100% of the components of the McAfee software you have installed, that is for sure.

Avoid this horribly run company and its products. Even though it's not costing me any more than tax and postage after the rebates to re-subscribe, I think that's still the opposite of a bargain and I regret my decision to stay with McAfee. In retrospect, I should have gone with either Norton or one of the several freeware antivirus programs.

Rating: 1 stars
Summary: Big mistake
Review: I had McAfee version 7 on my computer for one year. I updated to Version 8 according to their instructions and have had nothing but problems since.

Their technical support is all but non existent. Now I can't delete the software. It has an insert disk box popping up everytime the computer resarts, their shredder option has disappeared, I'm getting runtime script errors and I keep getting booted of my internet connection.

Their only technical support is through email, chat or $2.95 aminute on the phone. I have gotten no where with the first two options. I can't afford to spend $2.95 a minute on the third option.

They have apretty goood racket going. They sell you the product, don't take responsibility for it and then want to charge you to fix what they messed up.

Rating: 4 stars
Summary: Essential protection
Review: McAfee is easy to install and contrary to what other reviewers wrote, if you have *purchased* it (not just downloaded a trial version), the updates are included.

I configure mine to update automatically, and always have the latest virus definitions for maximum protection.

McAfee can be configured to scan incoming email and outgoing email, or to scan your system in the background or on a specified schedule. If you use Outlook or Eudora for email, it is only a matter of time before a virus attempts to invade your computer.

I would give it five stars except that recently a virus was able to get through and it deleted some important files. No virus has yet been able to get through Norton, which I have running on a different computer. I think I like the McAfee program better overall, though, and will continue to use it.

Notice that currently with special offers you can get the program free. That is hard to beat.

Rating: 5 stars
Summary: Essential for any version WIN2K OS...
Review: I don't know what everyone is complaining about this software. I got screwed with that Klez.h@MM virus back in 2001. I used to have the McAfee 4.0 version. I admit, I had configuration problems with that one, maybe becuz I was on WIN98. I upgraded to Win2K Pro and bought retail Virus 7.0 and it installed flawlessly. It didn't bug up any other software (I run CAD software so I know performance! - aka memory hogging stuff). Now these idiots send out this sobig/Luv worms and "friends" I had to reinstall it to add a the firewall option (I didn't install it the first time) and closed up the ports and have survived wonderfully without being infected. My warning logs were over 100 hits on some days for being online for only 30 min or so. The Firewall runs wonderfully!
McAfee's website is much more user friendly then it was 2 yrs ago - troubleshooting was no problem for me to fix little bleeps if they showed up. Emailing to tech support wasn't bad either - I got responses within 48 hrs during the work week.
I have kind of a bandaid system of motherboard, hardware and hodge-podge software and due to technically difficulties SP2/SP3 cannot take to my system, so McAfee is my only defense (other then preferencing IE) I'm not a paranoid type of person but with WIN2K being subject to these hits lately, I have survived and its all due to McAfee.
The new VirusScan 8.0 is/will be out soon, so either buy this and download it on a T1 line or go to McAfee and get the 8.0 version - all the updates are on that.

Rating: 1 stars
Summary: McAfee VirusScan and Firewall similar to shareware
Review: I really regret discontinuing my Norton service in exchange for the cheaper McAfee. I'm encouraged to see the thoughtful comments of so many more sophisticated users echoing the same thoughts I have about this product. I find it very, very depressing to buy a retail product loaded with pop ups and "partner advistements" penetrating the fire wall. This has been a regretful experience couple with lots of frustration. Pay a few dollars more and stay away from this product.

Rating: 1 stars
Summary: DANGEROUS PRODUCT
Review: This product is dangerous. It is designed to give information. The McAfee company is also deceptive both in it's advertisements for the sales of this product and on it's support site.

Examples: McAfee Instant Updater. Claimed by McAfee to have been "debugged" from the previous version 6. NOT SO! If the user chooses to configure the Updater to automatically update, then any answer given to user on new, available DATs will most likely be false. AND once the Updater has been configured in this way, it will ALWAYS malfuntion, even if the user reconfigures to manually update at a later date.

What is the big deal? How can you tell if new DATS are there when the Instant Updater cannot now tell you the "truth"??? The vast majority of the time, it will tell the user that you are "updated" when in fact you are NOT.

AND McAfee has claimed this problem was fixed, so how is the new and/or loyal user to know it was NOT? Hint: dig very deeply into ALL of the text files for the info McAfee provides you.

To fix: You must now configure to manually update. The Instant Updater will appear to check for you anyhow, but you cannot trust it's function anymore. Click to manually check for new DATS manually. It is not difficult, but it must be done daily.

Example of information loss: The Firewall looks to be mostly splash and more of a help to marketers on the Net. Why? The program deliberately unblocks essential programs to release information packets, including data from emails, to Internet marketers. The most notable and worrisome is the ICMP blocking option. McAfee claims it is blocked by default.

NOT TRUE!!! It must be continuously manually checked and set to block. It must be checked throughout the entire online session. It "unblocks" itself when the user chooses to merely look at network activity on the cute splash screen. And it releases more packets of information.

The user cannot choose to look at the logged warnings--the ICMP blocks will be lifted again--something that should not happen. The user cannot visit sites such as IMDB and other large Internet business without again, configured blocks such as the ICMP miraculously "unblocking" themselves again.

When the user chooses to "save log" of the warnings and alerts, which INCLUDE the binary codes sent out, and any reconfiguration that has been done--again; McAfee unblocks specific safety nets to release even THIS information not only to itself, but to others, including Internet marketing information companies.

The blocks lift again when users type in passwords to specific large and commercial sites. It lifts again when the site's emails are opened.

Example: when a "SYN" port attack occurs, McAfee will block, BUT will also display a vibrant warning with the encouragement to trace---you do this, your vital blocks will be dropped again.

They should not be lifting for these reasons!! And there is no warning at all to the user. Except for the fun little log listing that when the user clicks to look at . . . lifts the blocks again!

The ONLY reason for the ping blocking programs to be lifted is when the user utilizes the "trace" system. Of course, the user must be aware that their ICMP is not going to go back up.

This is not a virus problem, people. And it's not a buggy program. McAfee is not a stupid company.

Tech support and site problems: VERY bad and deliberately so. Designed for optimum encouragement to buy.

Example: "MyDoom" virus. Users had to go to the McAfee site to download DATS and STINGER. Of course, this was correct because of the specifics of the virus. HOWEVER, when the user tried to click on the "DATs" link, he was brought directly to a new, huge and brightly colored page advertising McAfee's latest Antivirus Package. At an incredible cost.

This happened over and over several times, during which time, non-stop pop-ups appeared screaming warnings about the user's pc system being in danger without additional protection by affiliated companies.

The "re-up" subscription was doubled in price from the time of purchase. Company rights? Sure. The timing? Superb.

When users tried to access for help online, they were blocked, knocked offline, given obviously auto-generated "chats" for a short period of time before being "accidently" disconnected.

Emails were not answered for weeks, and then not without threats of action.

Callers who tried to call company numbers to express very real worries and concerns were put on hold indefinately and hung up on.

This company is a disgrace. They are overt thieves. Their programs are NOT sloppily written. Any user should not let themselves be told by McAfee or even a buddy that they really do not understand software and that they are at fault.

This dinosaur of a programmer knows a program design when she sees one.

If you want to be lulled by a cheaper priced-company who uses the useless and out-dated word "user-friendly" as a encouragement to buy . . .

If you want to be forced to pick up the phone and pay almost $3.oo a minute to tech support . .

If you want to loose private information from your very own well-configured Firewall, with McAfee's sanctions, and then be bullied and frightened into believing that YOU are at fault for not being knowlegable . . .

Then by all means, this is absolutely the product for you. It is the ultimate in American marketing skills.

My advice? Go with Norton. They've been around for decades doing professional work with far more applause from professionals and give truly legitimate awards. Always check out who gives any company their "Award-Winning" reviews.

Watch how fast I'm booted.

Rating: 1 stars
Summary: Buy McAfee and get pestered with their own promo pop-ups
Review: Life with McAfee is hell. Eleven months after you buy the product, the software starts to generate pop-ups which advertise their promotions. These pop-ups are impossible to disable. Think of the worst spam you've ever had. This is worse. Don't touch this prodct.

Rating: 1 stars
Summary: Not worth it...
Review: I had norton on my computer at home for the longest time, and never caught a virus or ad/spyware. When I came to college, they made us install McAfee on our computers, and it's also what's protecting the school network. Well, at least one virus gets through every month, prompting the whole schoolwide network to shut down, and while surfing the 'web, McAfee does a fairly good job of detecting ad/spyware--the problem is, it never seems to be able to clear or delete it and doesn't give me any options to get rid of it. Norton is more user-friendly, easier to use, and since installing it on my computer and uninstalling McAfee, I haven't had a single problem. Don't go with McAfee.

Rating: 3 stars
Summary: Have all day
Review: I purchased V7, had only one problem. I Could not download product update to v7.3.6. So I needed to turn off instant updater so that the software would not constantly try to download the update.
Just recently I tried installing V8 to fix the constant download problem. However, V7 gave multitude of errors regarding uninstall before installing V8. Windows uninstall did nothing, mcafee sugests a forced uninstall, but for tech challenged people it is difficult. Took many hours to remove. Don't get rid of if you you all ready have it, but you are a new user try something else.

The good-Easy to use, good viruscan
Easy to install the first time
The bad-stubborn to get rid off
Support staff needs more people to get ahead of problems
Firewall locks up internet


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